Chantel Manning/Annear
Onchan
Summary
Dynamic Commercial Manager with expertise in operations management, contract negotiation, and customer relationship management. Proven track record of enhancing profitability through strategic pricing and effective team training.
Results-driven Commercial Manager with proven expertise in contract negotiation, client management, and business development. Achievements include streamlining logistics operations and enhancing profitability through strategic pricing models.
20 Years of aviation experience in management and professional pilot.
Overview
7
7
years of professional experience
Work History
Commercial Manager
Logistic Corporation
Douglas
08.2023 - 05.2026
- Developed and implemented strategic pricing models to enhance profitability.
- Managed supplier relationships to ensure optimal service levels and cost efficiency.
- Analyzed market trends to inform product development and marketing strategies.
- Coordinated cross-functional teams to streamline logistics operations and reduce lead times.
- Oversaw contract negotiations, ensuring compliance with corporate policies and regulations.
- Monitored key performance indicators to drive continuous improvement initiatives across departments.
- Trained junior staff on best practices in supply chain management and customer service excellence.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
Commercial Manager
Star Air Cargo Pty Ltd
Johannesburg South Africa
06.2019 - 08.2025
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Led quarterly review meetings to assess team performance against business objectives and adjust strategies accordingly.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Strengthened team and organization by recruiting and hiring 140 qualified employees, various levels of professional qualification.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Built relationships with clients to establish new contracts.
- Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
- Led successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically. This involved both clients and vendors.
- Implemented training programs for staff members, improving overall team performance and productivity levels. Upskilling staff across the board.
- Negotiated contracts and product prices by collaborating with vendors and developers. Company diversified from avation only into a property portfolio which included B&B and restaurant.
- Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decision-making.
- Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
- Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals.
- Analyzed sales data to identify opportunities for expansion into new markets, driving increased market share.
- Led cross-functional teams to deliver successful projects on time and within budget constraints, meeting business objectives.
Skills
- Contract negotiation
- Client management
- Business development
- Market trends
- Operations management
- Risk management
- Change management
- Property management
- Stakeholder engagement
- Team Training
- New hire onboarding
- Client base retention
- Brand development
- Time management
Additional Information
Completed:
- Bookkeeping course though Cape Town university online program
- Social media management. Cape Town university online program
Timeline
Commercial Manager
Logistic Corporation
08.2023 - 05.2026
Commercial Manager
Star Air Cargo Pty Ltd
06.2019 - 08.2025