Outlook
Charalampos Mertzanakis
Shipping And Logistics Associate
Athens,I
Summary
Organized and efficient Data Entry Clerk with 2 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Able to relocate for a job that I'm passionate for. Organized and efficient Data Entry Clerk with 2 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Data Entry Clerk
Mediterranean Shipping Co
07.2022 - Current
- Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information.
- Maintained high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Surpassing productivity KPI's by 100%.
- Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Expedited data entry tasks through th use of keyboard shortcuts and customized software tools.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exceeded performance metrics consistently, earning recognition as top performer within team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into team.
Education
Bachelor of Science - Shipping, Logistics And Operations
Bca College of Athens/Plymouth University
Athens 07.2022 - 08.2023
Skills
Filing and data archiving
undefinedSoftware
Excel
Microsoft Teams
TMS
Certification
Licensed [Data entry/Customer Service Representative] - 07/2022-now
Hobbies
- Practicing martial arts for 2 years , specializing in mix martial arts,boxing.
- Martial arts helped me with dedication, discipline, and perseverance.
Timeline
Data Entry Clerk
Mediterranean Shipping Co
07.2022 - Current
Bachelor of Science - Shipping, Logistics And Operations
Bca College of Athens/Plymouth University
07.2022 - 08.2023
Licensed [Data entry/Customer Service Representative] - 07/2022-now
07-2022
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