Summary
Overview
Work History
Education
Skills
Certification
Languages
Military Service
Volunteer Experience
Hobbies and Interests
References
Personal Information
Timeline
Generic

Charalampos Petrakis

Summary

Consistent, organized and hardworking person, with a career background in HR Assistance and also in Sales, who always loves to broaden his knowledge. Easily adaptable to the requirements of a job and enjoy working/interacting with people. Adept at resolving employee issues and helping to create a positive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Support Associate

Wolt
05.2024 - Current
  • Ensuring the portfolio of stores reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
  • Training company's partner venues on how to use the Wolt tools and equipment
  • Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
  • Responsible for menu-platform and product list always being up to date with the text and visuals that reflect the Wolt brand
  • Liaising with restaurant partners on a daily basis to resolve any issues that may come up

HR Managers' Support & Employee Services Administrator

Motor Oil Hellas (Internship)
11.2022 - 10.2023
  • Preparation of all new hirings of Motor Oil Hellas Group (collection of CVs' and presentation, approvals sent to higher Management)
  • Daily communication with Supervisors and Managers for provision of new employee's amenities
  • Invoicing/bill management
  • Supervision and responsible for 2 ongoing projects in the company's Headquarters (Well-Being & Recycling - Circular Economy)
  • Responsible for new furniture orders regarding the whole building complex (Until the Facilities department was established)
  • Responsible for the solution of employee's possible daily problems (provision of cell phones and PC hardware, parking slots management)
  • Preparation of reports and presentations for higher Management (In Excel & PowerPoint)

Order Generator

Coral Gas (company Of Motor Oil Hellas Group) (Internship)
06.2022 - 09.2022
  • Daily communication with existing or/and potential new customers regarding their orders and modifying accordingly, if needed (capacity, frequency, seasonality)
  • Customer reactivation
  • Increase of customer loyalty and engagement with the company (Proven by monthly reports)
  • Cooperation with Account Managers in order to focus on regions that need boosting
  • Registration of new customers and monitoring of their consumption
  • Master data update
  • Negotiation with customers about the disposal of unused tanks and sales of new
  • Cooperation with Distribution and Finance department

Waiter / Runner

Various Employers
03.2017 - 05.2021

Education

Bachelor of Science - History And Philosophy of Science

National And Kapodistrian University of Athens (NKUA)
Athens, Greece
02.2021

Humanities

Uniwersytet Mikołaja Kopernika W Toruniu (UMK)
Toruń, Poland
02.2020

Skills

  • Microsoft Office
  • Sap HANA

Certification

Acquired:

  • E-Learning Certification: Organizational Psychology & Behavior, National And Kapodistrian University of Athens - September 2023 - Honors: Excellent (94/100)
  • E-Learning Certification: Green Digital Skills, Mexoxo - March 2024 - Honors: Excellent
  • E-Learning Certification: Public Relations, Oxford Home Study - April 2024 - Honors: Excellent


On-going:

  • Google Digital Marketing & E-commerce Professional Certificate, Google (via Coursera)
  • E-Learning Certification: Digital Marketing, National And Kapodistrian University of Athens

Languages

English
Proficient
C2
German
Intermediate
B1
Polish
Beginner
A1

Military Service

09/01/2021 - 05/31/2022, Lance Corporal, Honorary receiving of rank and promotion to Lance Corporal for the offer and the willingness to resolve issues during my tenure in the Armed Forces of the Hellenic Army in Cyprus (ELDYK) (2021-2022).

Volunteer Experience

  • 06/01/2021, 09/30/2022, Act4naturaldisasters
  • 11/01/2022, 10/31/2023, Motor Oil Hellas

Hobbies and Interests

  • Fashion modeling on behalf of Fashion Cult Models Agency
  • Basketball
  • Movies
  • Driving
  • Reading

References

References available upon request.

Personal Information

Date of Birth: 05/22/1997

Timeline

Sales Support Associate

Wolt
05.2024 - Current

HR Managers' Support & Employee Services Administrator

Motor Oil Hellas (Internship)
11.2022 - 10.2023

Order Generator

Coral Gas (company Of Motor Oil Hellas Group) (Internship)
06.2022 - 09.2022

Waiter / Runner

Various Employers
03.2017 - 05.2021

Bachelor of Science - History And Philosophy of Science

National And Kapodistrian University of Athens (NKUA)

Humanities

Uniwersytet Mikołaja Kopernika W Toruniu (UMK)

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Charalampos Petrakis