CHAROULA CHAIDO GIOTI

Experienced Customer Service Representative with a background in call center and remote support roles. Skilled in handling customer inquiries, resolving issues, and providing timely solutions via phone and email. Proficient in managing high call volumes, maintaining accurate records, and ensuring customer satisfaction in fast-paced environments. Strong communication and problem-solving skills, with the ability to work independently and meet performance targets. Committed to delivering exceptional service and building positive customer relationships.

Key Skills:

• Call Center Operations
• Remote Customer Support
• Issue Resolution
• Multitasking & Time Management
• Communication & Active Listening
• CRM Software Proficiency
• Adaptability & Self-Motivation
• Customer Satisfaction & Retention

Student of Department of Sociology in University of Crete.

Unicert Primary