Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christiana Lioudaki

Hospitality Proffesional
Chania

Summary

Dedicated and detail-oriented professional eager to leverage extensive experience and knowledge to transition into a human resources or management role, contributing to organizational success and employee development in a fast-paced environment.



Overview

2025
2025
years of professional experience

Work History

Front Office Receptionist

Aloe Boutique & Suites
05.2023 - 10.2024


  • Managing check-ins and check-outs efficiently, handling guest inquiries and requests promptly, and coordinating with various hotel departments to meet guest needs.
  • Maintaining high cleanliness standards in the reception area.
  • Skilled in managing guest payments with a strong focus on accuracy and efficiency.
  • Expertise in handling guest inquiries, coordinating bookings, and ensuring smooth communication between front-of-house and service staff.
  • Effectively liaise with the front office manager and housekeeping staff.

Front Office, Receptionist

Elia Hotels Group
1 2016 - 1 2022
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Trained new staff members in customer service techniques and hotel operations.
  • Skilled in managing reservations and handling extranet's.
  • Proficient in assisting guests remotely, providing comprehensive information and support to facilitate smooth bookings and address inquiries regarding available accommodations.

Receptionist

General Tourism Office AN. TAMPOURATZIS MON EPE
01.2012 - 01.2014
  • Mail handling processes and adept at implementing efficient systems to streamline communication and ensure prompt response times.
  • Efficient call handling with a proven ability to manage high call volumes
  • Manage financial resources effectively, ensuring you convey your attention to detail and commitment to financial integrity.

Ticket Agent

TOURISM OFFICE KOROVILAS TRAVEL
01.2009 - 01.2010
  • Reservation - issuance of domestic & international ferry tickets.
  • Sale of individual and organized domestic - international packages.
  • Dealing with office accounting tasks.

Cost Controller

HOTEL PENTELIKON
01.2003 - 01.2009
  • Registration and control of internal movements and invoices.
  • Inventories of all hotel departments.
  • Revenue entry - customer account control.
  • Collaborated with various departments to identify opportunities for cost reduction and process improvement.

Education

Tourism Business Management

ΑΤΕΙ
04.2001 -

Human Resources Management

Workearly
04.2001 -

Skills

Active listener

Analytical thinking

Attention to detail

Interviewing and hiring

Multitasking Abilities

Organization skills

Problem-solving skills

Time management

Self Motivated

Timeline

Front Office Receptionist

Aloe Boutique & Suites
05.2023 - 10.2024

Receptionist

General Tourism Office AN. TAMPOURATZIS MON EPE
01.2012 - 01.2014

Ticket Agent

TOURISM OFFICE KOROVILAS TRAVEL
01.2009 - 01.2010

Cost Controller

HOTEL PENTELIKON
01.2003 - 01.2009

Tourism Business Management

ΑΤΕΙ
04.2001 -

Human Resources Management

Workearly
04.2001 -

Front Office, Receptionist

Elia Hotels Group
1 2016 - 1 2022

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Christiana LioudakiHospitality Proffesional