CHRISTINA SAMPANI
Claims Officer
Athens
Summary
Proven professional with a robust background in case management and customer service. Excelled in roles requiring critical thinking and effective communication, enhancing customer satisfaction and operational efficiency. Skilled in data entry software, consistently achieving goals through superior multitasking and problem-solving abilities.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Claims Officer
Mednet
11.2023 - Current
- Reviewed contracts thoroughly to ensure proper coverage for various types of insurance policies held by clients.
- Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
Youth Gymnastics Coach
Aiantas
09.2023 - Current
- Enhanced athlete performance by implementing tailored training programs for individual gymnasts.
Accounting Officer
Jure Law Firm
01.2023 - 11.2023
- Ensured timely collection of outstanding receivables through diligent follow-up with clients and effective communication skills.
- Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
Customer Care Agent
E-Food
01.2020 - 06.2022
- Managed high call volume with excellent time management skills, maintaining efficiency without sacrificing quality service.
- Enhanced customer satisfaction by efficiently resolving complex issues and addressing concerns.
- Served as an escalation point for challenging cases, applying expert problem-solving abilities to reach favorable outcomes for both customers and the company.
Customer Service Cashier
Odeon Cinema
10.2018 - 11.2019
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Village Cinemas
09.2017 - 01.2018
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Accounting And Finance
TEI STEREAS ELLADAS
04.2001 -
PET GROOMING PROFESSIONAL -
PET GROOMING SCHOOL
04.2001 -
Skills
Teamwork and collaboration
Time management abilities
Critical thinking
Problem-solving abilities
Multitasking Abilities
Excellent communication
Customer service
Case management
Data entry software
Goal setting
Timeline
Claims Officer
Mednet
11.2023 - Current
Youth Gymnastics Coach
Aiantas
09.2023 - Current
Accounting Officer
Jure Law Firm
01.2023 - 11.2023
Customer Care Agent
E-Food
01.2020 - 06.2022
Customer Service Cashier
Odeon Cinema
10.2018 - 11.2019
Customer Service Cashier
Village Cinemas
09.2017 - 01.2018
Bachelor of Science - Accounting And Finance
TEI STEREAS ELLADAS
04.2001 -
PET GROOMING PROFESSIONAL -
PET GROOMING SCHOOL
04.2001 -
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