Summary
Overview
Work History
Education
Skills
Timeline
Intern
Christina Zioga

Christina Zioga

Thessaloniki

Summary

With a proven track record at Anthos Food and Beverages, I excel in guest relations and dining area management, enhancing customer satisfaction and streamlining operations. Skilled in conflict resolution and table management, my bilingual proficiency and technology adeptness stand out, ensuring a welcoming atmosphere and efficient service.

Overview

13
13
years of professional experience

Work History

Restaurant Hostess

Anthos Food and Beverages
03.2024 - Current

Hello, I’m Christina and I really enjoy working as a hostess.. :) I like having to interact with guests making their time pleasant, finding the right place for them to sit and keeping everyone happy even when it’s crowded.

I do everything I can to accommodate guests, organising tables, placing table settings , moving tables to adjust seatting supporting servers and food runners keeping the area ready for every guest.. Collecting information from arriving customers keeping accurate wait lists, greeting customers warmly and im always smiling as I enjoy what I do.

I fluently speak English having a Proficiency level Degree, and it’s easy for me learning new languages.

Hotel Front Desk Clerk

Georgantas Villas Apartments
01.2012 - 01.2017

As a Greek accommodating runs in our blood, I’ve been workin from an early age every summer in hotels and apartments, this specific one was running a hotel and several different apartments around the hotel area. I was keeping the reservations, making any adjustments when needed depending on the customer , keeping track on the clean rooms upon customers arrivals. I’m very keen on Working with computers and technology gadgets in general, keeping reservations collecting deposits , fees and payments. I do everything I can to keep customers happy collecting complaints and resolving issues and also handling wake up calls.

Always greeting guests warmly and with a smile, is something I do pleasantly !

Education

High School Diploma -

4th General School of Kalamaria
Thessaloniki, Greece
06.2011

Proficiency Level English Degree - English Language

Aivazoglou Private Teaching
Thessaloniki, Greece
06.2010

Skills

  • Table setting arrangements
  • Kitchen staff coordination
  • High volume dining
  • Dining room management
  • Reservation coordination
  • Group reservations management
  • Front-of-house display creation
  • Conflict resolution
  • Table bussing
  • Payment processing
  • Table management
  • Dining area maintenance
  • Reservation planning
  • Server support
  • Guest relations management
  • Customer service
  • Complex Problem-solving
  • Greeting guests
  • Problem-solving
  • Guest relations
  • Relationship building

Timeline

Restaurant Hostess

Anthos Food and Beverages
03.2024 - Current

Hotel Front Desk Clerk

Georgantas Villas Apartments
01.2012 - 01.2017

High School Diploma -

4th General School of Kalamaria

Proficiency Level English Degree - English Language

Aivazoglou Private Teaching
Christina Zioga