Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Christina Vasiliki Kitsopoulou

Athens

Summary

Operations and Project Coordinator with 15+ years of experience leading strategic initiatives across complex environments. Proficient in project management, operational planning, stakeholder engagement, and data-driven decision-making. Skilled in coordinating multi-site operations, optimizing resources, and driving continuous improvement. Fluent in Greek and English, with a commitment to operational excellence and impactful program delivery.

Overview

17
17
years of professional experience

Work History

Strategy Capacity Management

Fraport Greece
03.2021 - Current
  • Coordinated operational capacity and resource planning across 10+ geographically distributed sites (airports), ensuring seamless service delivery and regulatory compliance.
  • Led stakeholder engagement with public authorities and private partners to deliver strategic operational initiatives.
  • Designed and implemented process improvement strategies, increasing operational efficiency and service quality.
  • Developed data-driven dashboards to support executive decision-making and resource optimization.
  • Resolved critical operational challenges, driving continuous improvement across services.

Project Planner

Fraport Greece
01.2017 - 02.2021
  • Supported operational transition projects during the privatization of major public assets, facilitating cross-functional collaboration.
  • Improved resource planning and scheduling processes, achieving a 12% increase in operational efficiency.
  • Delivered analytical reports to guide strategic capacity decisions and operational readiness.
  • Strengthened communication and alignment between stakeholders across public and private sectors.

Operations Planning & Coordination Specialist (Various Roles)

Aegean Airlines
10.2008 - 01.2017
  • Planned and coordinated flight schedules, optimizing resource allocation to ensure operational efficiency and regulatory compliance.
  • Managed operational logistics for charter and scheduled flights, coordinating internal departments, external partners, and regulatory authorities.
  • Led incident response actions, facilitating prompt resolutions while maintaining high standards of operational safety and service quality.
  • Analyzed key operational KPIs to identify bottlenecks and inefficiencies, implementing improvements that enhanced overall performance.
  • Collaborated with cross-functional teams to maintain alignment across operations, ground handling, and customer service units.
  • Adapted to dynamic operational challenges, consistently achieving service delivery targets in a high-pressure environment.

Education

MBA - International Business (Distinction)

University of East London
01.2020

BA - International & European Studies

Panteion University
01.2008

Skills

  • Project Management & Operational Coordination
  • Stakeholder Engagement & Cross-Functional Collaboration
  • Operational Planning & Resource Optimization
  • Data Analysis, KPI Monitoring, and Dashboard Reporting
  • Process Improvement & Continuous Development
  • Fluent in Greek and English
  • Proficient in Microsoft Office Suite, Google Apps, Power BI
  • Gen AI Empowered (Wiserwork) – Certified by 100mentors

Languages

English
Bilingual or Proficient (C2)
Greek
Bilingual or Proficient (C2)
German
Intermediate (B1)

Timeline

Strategy Capacity Management

Fraport Greece
03.2021 - Current

Project Planner

Fraport Greece
01.2017 - 02.2021

Operations Planning & Coordination Specialist (Various Roles)

Aegean Airlines
10.2008 - 01.2017

BA - International & European Studies

Panteion University

MBA - International Business (Distinction)

University of East London

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Christina Vasiliki Kitsopoulou