CHRISTOS GRAVIAS
Athens
Summary
Experienced employee in food and beverage operations (bars, restaurants) in different roles, to be able to understand the value of all work positions. Excellent interpersonal skills, demonstrated in the ability to effectively serve customers and building strong working relationships with staff. Team work plays an important role, and it can lead the whole operation in great results. Work hard, ambitious with leadership skills and capable of adapting quickly to changes. Able meeting the deadlines to projects, even if that means working under pressure.
Enthusiast and self-motivated person with innovative ideas and a great willingness to learn.
Overview
3
3
years of professional experience
Work History
Captain Waiter - Sommelier
Spilia Restaurant
05.2025 - 09.2025
- Provided exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
- Assisted in coordinating dining room operations, ensuring a smooth workflow during peak hours.
- Monitored staff performance to ensure consistent excellence in service delivery.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
Head Sommelier
Lolitas
10.2024 - 05.2025
- Curated diverse wine selections to enhance dining experiences.
- Trained staff on wine pairings and service techniques.
- Maintained inventory management for optimal stock levels.
- Implemented quality control measures for wine storage and serving.
- Supporting service team activities throughout peak operating hours
Head Sommelier
Interni Restaurant
05.2024 - 10.2024
- Provided exceptional customer service through personalized recommendations.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed inventory effectively, resulting in reduced wastage and improved stock turnover.
- Mentored junior sommeliers, fostering professional growth through hands-on guidance and constructive feedback.
- Providing support to the service team during peak hours by floating as needed to ensure guest satisfaction
Wine Sales Associate
Faidons
09.2022 - 05.2024
- Assisted customers in selecting wines based on preferences and occasions.
- Demonstrated extensive knowledge of wine varieties, regions, and pairings to enhance customer experience.
- Managed inventory by organizing stock and ensuring proper labeling of all products.
- Ensuring effective collaboration between the service team and kitchen staff to deliver seamless and flawless service."
Education
Level 3 -
WSET
ATHENS05-2025
Diploma - Marketing Management
University of West Attica
01-2020
European Computer Driving Licence
03-2013
Skills
- Team management
- Food and beverage expertise
- Wine pairing
- Hygiene standards
- Strong leadership
- Guest service
- Menu design
- Customer service management
- Guest relations
- Complaint handling
- Quality control
- POS system operation
- High volume dining
Languages
English
Full Professional
Timeline
Captain Waiter - Sommelier
Spilia Restaurant
05.2025 - 09.2025
Head Sommelier
Lolitas
10.2024 - 05.2025
Head Sommelier
Interni Restaurant
05.2024 - 10.2024
Wine Sales Associate
Faidons
09.2022 - 05.2024
Level 3 -
WSET
Diploma - Marketing Management
University of West Attica
European Computer Driving Licence
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