Kresfontis Vasileiadis
Facilities & Business Operations Professional
Athens
Summary
Dynamic professional with expertise in executive support, team leadership, and business operations. Experienced in office management, accounting, contract negotiations, and vendor relations. Known for excellent customer service, team collaboration, and strategic decision-making. Skilled in sales and resource management to meet business demands. Strong background in vehicle maintenance with a focus on troubleshooting and efficient repairs. Accomplished in keeping accurate records and ensuring customer satisfaction through effective communication and problem-solving.
Overview
25
25
years of professional experience
Work History
General Manager
Eggmania Farm
3 2021 - Current
- Business Operations: Managed daily operations including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Operational Improvement: Developed strategies to enhance efficiency, reduce costs, and maximize customer satisfaction.
- Team Communication: Ensured efficient operations through effective communication with staff.
- Product Development: Oversaw product development from concept to completion.
- Team Building: Fostered a positive work environment with team-building activities.
- Customer Satisfaction: Promoted high customer satisfaction by resolving issues with knowledgeable and friendly service.
- Financial Management: Verified and recorded cash totals, managed currency exchange, and maintained records of daily transactions.
Security Coordinator
Alem International
4 2004 - 8 2004
- Safety Inspections: Conducted inspections to identify risks and recommend corrective actions.
- Security Planning: Developed and implemented security plans for special events.
- Staff Training: Provided safety protocol training and organized emergency preparedness drills.
- Operational Records: Maintained daily records of incidents, alarms, and visitor logs.
- Access Control Management: Managed access control systems, including badge issuance and user profile updates.
- Background Checks: Implemented background check processes for new hires.
- Radio Systems: Developed and configured radio system installations for optimal performance.
Vehicle Maintenance Supervisor
US Embassy Athens Greece
01.2005 - 06.2023
- Vehicle Maintenance: Performed maintenance and repairs on various vehicles.
- Inventory Management: Managed inventory to balance customer demand and cost efficiency.
- Financial Oversight: Reviewed financial statements and monitored cash flow to ensure financial health.
- Staff Management: Recruited staff, including managers and sales personnel.
- Vendor Relations: Negotiated contracts with vendors for supplies and services.
- Customer Service: Developed a customer service policy to ensure satisfaction.
- Technical Support: Provided guidance to mechanics for diagnosing complex vehicle issues.
- Record Keeping: Maintained records for vehicle repair scheduling and completion.
Security Analyst
US EMBASSY ATHENS GREECE
01.2000 - 08.2004
- Network Security: Monitored alerts from intrusion detection systems, implemented security measures like firewalls and antivirus software, and investigated security incidents by analyzing logs and interviewing personnel.
- Security Training: Trained staff on information security best practices.
- Incident Investigation: Investigated security breaches, suspicious activities, and physical security incidents, maintaining detailed logs and reports.
- Access Control: Managed building access by verifying visitor identification and inspecting the premises.
- Payroll Processing: Handled bi-weekly payroll processing, ensuring accuracy in pay and deductions.
Education
IEK - Computer Graphics And Tools
Omiros
Alem International
Skills
Workflow Planning
Quality Management
Staff Supervision
Safety Protocol
MS Office Applications
Operations Management
Project Management
Languages
Greek
English
Timeline
Vehicle Maintenance Supervisor
US Embassy Athens Greece
01.2005 - 06.2023
Security Analyst
US EMBASSY ATHENS GREECE
01.2000 - 08.2004
General Manager
Eggmania Farm
3 2021 - Current
Security Coordinator
Alem International
4 2004 - 8 2004
IEK - Computer Graphics And Tools
Omiros
Alem International
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