CHRISTOS PANOLIAKSOS
Athens
Summary
An experienced and dynamic IT Professional with 10 years of experience in Business Solutions, Project Management Office (PMO) & Operation Support. A team player who demonstrates a keen interest in the evolution of business & technology. Ability to plan, develop and improve business processes by applying my skills in Business Intelligence Analysis, Operations Monitoring etc., with effective communication, interpersonal & leadership skill sets at all levels.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Team Leader
Netcompany
06.2022 - Current
Monitor, report and take action regarding the deployment activities of the Trans systems of the Countries of European Union.
- Analyze milestones and data
- Established executive level communication plans with customers and project teams
- Communicated an a weekly basis with customer's business & technical teams
- Managed a team of four recourses (Business Analysts, Developers, Business monitoring & Technical teams)
- Organise the meetings
- Prepare presentation (ppt) and present current status in the meetings.
IT Service Management Analyst, Business Analyst, Project Coordinator
Alpha Bank
01.2016 - 06.2022
Project Manager
GmbH Ratswaage Magdeburg
03.2014 - 11.2015
Assistant Manager
BAREA LTD
12.2010 - 02.2014
Sales Manager
Novapharm
11.2009 - 12.2010
Sales Assistant
Wind Hellas
05.2008 - 06.2009
Education
Bachelor Of Science in Business Studies -
University of Wales
High school - Diploma -
Papagos - High School
Skills
- Teamwork
- Problem-Solving
- ITIL
- Service Management
- Project Management
- ITSM
- Business Management
- Share Point
- Confluence
- Jira
- English
- German
- Greek
- Change Management
Certification
- ITIL 4 Foundation
- ITIL Foundation
- ISO:20000-1:2011
Personal Information
Title: Service Management
Timeline
Service Team Leader
Netcompany
06.2022 - Current
IT Service Management Analyst, Business Analyst, Project Coordinator
Alpha Bank
01.2016 - 06.2022
Project Manager
GmbH Ratswaage Magdeburg
03.2014 - 11.2015
Assistant Manager
BAREA LTD
12.2010 - 02.2014
Sales Manager
Novapharm
11.2009 - 12.2010
Sales Assistant
Wind Hellas
05.2008 - 06.2009
Bachelor Of Science in Business Studies -
University of Wales
High school - Diploma -
Papagos - High School
Similar Profiles
Neil MartinNeil Martin
Senior Delivery Manager at NetcompanySenior Delivery Manager at Netcompany
Roseanna DunneRoseanna Dunne
Senior infrastructure consultant at NetcompanySenior infrastructure consultant at Netcompany
Isay KonterIsay Konter
Senior Consultant at NetcompanySenior Consultant at Netcompany
Mikail AydilekMikail Aydilek
Test specialist • QA Lead at NetcompanyTest specialist • QA Lead at Netcompany
KONSTANTINA KOULOUKIKONSTANTINA KOULOUKI
GTM Enablement Manager at FounderhoodGTM Enablement Manager at Founderhood