Chrysa Daravani

• Provide executive-level administrative support to CEO, CFO and Head of Commercial, ensuring seamless operations and communication.
• Coordinate logistics for meetings and events, including scheduling agendas, and travel arrangements for 7 management members.
• Support sales operations and marketing teams with special projects, including preparing presentations and tracking metrics.
• Provide support to the area managers team for travel requests and store-related inquiries.
• Act as a liaison between departments, facilitating timely and accurate communication.
• Supervise communications with over 50 animal welfare organizations, fostering collaboration and data collection.
• Maintain and organize company policies, contributing to an efficient and well-structured work environment.

Highlight: Initiated and managed official collaborations with over 30 animal welfare organizations and municipalities in Athens and across provinces, collecting and organizing pertinent data.

• Ensure high levels of consumer satisfaction by providing superior sales service.
• Assess customers' needs and provide information and assistance on product services and features.
• Drive sales with product knowledge and market-driven enthusiasm.
• Maintain presentable and in-stock condition of assigned sections of store.
• Actively seek out consumers shopping in store and offer assistance.
• Ensure proper customer service by teaming with co-workers.
• Establish trust relationships with customers.
• Assist with physical inventory counts.

• Achieve daily high performance in sales
• Implement campaigns aiming at promoting bank-assurance products
• Advice clients on investment opportunities and managing funds, by providing personalized solutions to their needs
• Build strong relations with clients by providing a superior level of customer service
• Resolve customer issues as far as their products/portfolio are concerned and help them through inquiries regarding banking products
• Evaluate and process lending proposals for further approval to credit departments
• Negotiate solutions for Customer Delays Management in Mortgage loans
• Provide retail services

Highlight: Ranked among the top 10 salespeople within a region of 50 branches for two consecutive years, demonstrating exceptional sales performance and exceeding targets consistently

• Identify opportunities through meaningful conversations with customers and make appropriate referrals to sales representatives while promoting banks products.
• Handle money accurately while providing stellar customer service.
• Comply with the bank's security, audit, and compliance procedures.
• Ensure the standard practice in work adhering to the norms set by Act and Anti-Money Laundering Act.
• Manage the vault balance, cash drawers, ATMs as well as cash reserves of the branch.
• Train new tellers.

Highlight: Implemented successful sales strategy as a teller in bankassurance products for three consecutive trimesters, leading to a 20% increase in sales within my branch.

• Provide efficient customer service for patients, wholesalers, distributors, public & private hospitals and improve the coordination of engineers' department (correspondence in restoration of medical devices malfunctions, warehouse inventories, appointments with doctors and patients, schedule of medical training).
• Prepare all the required documents, including financial offers for Ongoing Public Tenders.
• ISO compliance.
• Create forecast plan for future order at international vendors.