Chrysi Pavlidou

As a Sales and Training professional with over 15 years of combined experience, I bring a unique blend of hands-on sales success, customer service expertise, and strategic learning leadership. I have proudly evolved from a trainer and B2C sales expert with a 96% success rate in exceeding targets, to a strategic team manager and client consultant.
My core strength lies in designing and delivering tailor-made training programs that empower employees and elevate the customer experience across diverse industries. Whether building onboarding journeys ,leadership and soft skills programs or high-impact CX training for international clients my mission remains clear:
Help people grow so they can help customers better.
I am entrepreneurial at heart, a natural leader, and a team player who excels in project management, cross-functional collaboration, and relationship development. With a deep understanding of adult learning principles and modern digital tools , I ensure learning is not only useful but memorable and actionable.
Key strengths include:
• End-to-end learning program design (analysis → content → delivery → impact)
• Custom CX training aligned with NPS, QA, and client-specific KPIs
• Coaching, soft skills development, and leadership readiness
• Proven success in sales and exceeding targets
• Cross-functional collaboration with clients, operations, and HR
• Leading teams and managing training projects across borders