Constantine Efraim Kanellis
Athens
Summary
Experienced Front desk receptionist at Aqua Blu Boutique Hotel and Spa and Banquet Server at Atheneum Intercontinental with a strong focus on guest relations, front office management and service. Utilized exceptional problem-solving abilities and knowledge of hospitality best practices to efficiently address and resolve issues, fostering a positive work environment and optimizing operational efficiency. Demonstrated excellence in upholding confidentiality and professionalism, playing a key role in creating a trustworthy and enjoyable guest experience.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Server
Atheneum Intercontinental
12.2024 - 03.2025
- Handled food and beverage orders for up to 1.200 guests, delivering prompt and friendly service.
- Set up banquet tables and chairs based on event requirements.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Front Desk Receptionist
Aqua Blu Butique Hotel and Spa
04.2024 - 10.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
Tourism Management - Tourism Management
University of West Attica
04.2001 - 10.2025
Skills
Customer service
Languages
Greek
English
Russian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Atheneum Intercontinental
12.2024 - 03.2025
Front Desk Receptionist
Aqua Blu Butique Hotel and Spa
04.2024 - 10.2024
Tourism Management - Tourism Management
University of West Attica
04.2001 - 10.2025
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