Daniel Alexander Bockholdt
Hamburg,Germany
Summary
Moving to London UK in May 2024, accomplished sales professional with 30+ years in the retail business, 15+ years of experience in the luxury retail industry with prestigious brands Chopard, Bulgari, Tiffany and Omega watches in Germany, New York, London and Singapore. Exceptional international client portfolio management with focus on high end jewellery collections for High-Net-Worth-Individuals. Depth understanding of the jewellery business, excellent track record of increasing company sales and surpassing set targets by exceptional international VIP events.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Boutique Manager
Chopard
Frankfurt, Germany
06.2017 - 03.2023
- Opening of the Boutique, recruiting the team and conduct regular training and coaching sessions, resulting in a 15% increase of overall sales
- Develop and execute regular VIP events on an exceptional level of customer satisfaction in collaboration with fashion labels and well known third partners
- Welcoming international HNWI and travelled with them to the High Jewellery workshops in Geneva as a trusted advisor
- Attending local events of local VIPs to acquire new clients in an emotionally and sophisticated manner
- Strong interpersonal relation skills to clients and team members in the boutique as well as to the members of Headquarter
Store Manger
Omega Watches
Frankfurt & Hamburg, Germany
08.2013 - 06.2017
- Store opening and development a team of 6, recruitment, training and coaching
- Development of client relationships with strong focus on local VIPs, participations with clients at international events as well as presentations at the Swiss workshop in Biel
- Implementation of new CRM tools, new Inventory processes and redesign visual merchandising activities
Senior Sales Associate
Bulgari
Berlin & London, Germany / UK
08.2006 - 06.2012
- Building relationships to new VIPs, focused on locals, switching valuable Jewellery clients to High Jewellery VIPs using instore events, also together with Fashion Labels
- Travelled regularly to Italy with clients for High Jewellery Events at the most valuable locations. Client visits at their homes and handout exceptional sales
- Organisation and managing Individual High Jewellery designs for clients together with the design team at Headquarters in Italy
Education
Some College (No Degree) - Retail Marketing
University of Sterling
SingaporeSome College (No Degree) - Communication And Graphic Design
Technical Art School
HamburgSkills
- Expert of jewellery business
- Communication, story telling
- Exceptional Customer Service
- multitasking
- proactive
- organisational
- Merchandising
- Relationship building
- Cultural Awareness
Certification
· Graduated Diamonds| GIA New York
· Colored Stones Essentials | GIA New York
· Accredit Jewellery Professional |GIA New York
Languages
German
First Language
English
Advanced (C1)
C1
French
Elementary (A2)
A2
Greek
Elementary (A2)
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Boutique Manager
Chopard
06.2017 - 03.2023
Store Manger
Omega Watches
08.2013 - 06.2017
Senior Sales Associate
Bulgari
08.2006 - 06.2012
Some College (No Degree) - Retail Marketing
University of Sterling
Some College (No Degree) - Communication And Graphic Design
Technical Art School