David Deliu
Waiter
London
Summary
Dynamic and customer-focused professional with extensive experience at Ikos Group, excelling in service quality and guest engagement. Proven ability to enhance dining experiences through effective order taking and allergy awareness, while fostering strong relationships with patrons. Committed to cleanliness and problem-solving, consistently promoting restaurant specials to boost sales.
Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
4
4
years of professional experience
1
1
Language
Work History
Restaurant Waiter
Ikos Group
04.2025 - 11.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Explained menu items and suggested appropriate options for food allergy concerns.
Front of House Employee
Bread Ahead
03.2024 - 04.2025
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Established welcoming atmosphere by greeting each guest warmly.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Restaurant Waiter
RC Deli
03.2023 - 03.2024
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Sales Assistant
Bottle Cave
01.2022 - 03.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
High School Diploma -
Sedgehill School
London 04.2001 -
City of Guilds - Engineering
Shooters Hill College
London 04.2001 -
Skills
Service quality
Order taking
Table setting
Customer service
Food presentation
Wine pairing
Cleanliness
Problem-solving
Food safety awareness
Memory retention
Allergy awareness
Guest engagement
Timeline
Restaurant Waiter
Ikos Group
04.2025 - 11.2025
Front of House Employee
Bread Ahead
03.2024 - 04.2025
Restaurant Waiter
RC Deli
03.2023 - 03.2024
Sales Assistant
Bottle Cave
01.2022 - 03.2023
High School Diploma -
Sedgehill School
04.2001 -
City of Guilds - Engineering
Shooters Hill College
04.2001 -