find alternative solutions within the scope of approved possibilities
Consulting, testing, helping customers with their devices
Bachelor-Thesis
wemonte AG
Stuttgart (Germany)
2025.02 - 2025.05
Development of a customizable packaging system for optimized picking and handling of small components during transport while maintaining at least the same level of protection for the packaged goods or improving it.
Systematic classification of the project for efficient project implementation
Repeated use of a 3D printer in combination with the Fusion360 design program
Examination of materials to achieve economic and ecological goals
Consideration of aesthetic aspects due to cost-intensive end products
Internship
Kärcher Se & Co. Kg
Waiblingen (Germany)
2023.03 - 2023.09
Support with general office tasks
Assistance in the development of economical packaging solutions
Creation of packing plans for the production line
Search for new packaging solutions
Conducting laboratory tests and examining different materials and their effects
ul liWorking as part of the Corporate IT Team for a US based clients of Incedo Inc./li liFirst and Second Level Support in Windows and VMware environments./li liHands on experience of managing Incidents and Requests using ITSM tool./li liProviding desktop support to employees by implementing ITIL concepts in person and using remote tools./li liCoordinating with Users and Coworkers remotely over Calls/MS Teams/E-mails by applying effective communication and proper documentation of the work in a ticket./li liWorking on MS Active directory to apply group policies, password reset and directory management and for frequent user account lockout issues in a timely manner./li liAdhering to the pre-defined SLA's set for Resolution/Response of Incidents and Service Requests./li liRespond to outages both during normal business hours and after hours on a need basis (on-call support)./li liVulnerability and Patch management along with VM Backup./li liInfrastructure Monitoring and Resolution of Alerts generated by IT Devices./li/ul von Incedo Inc.ul liWorking as part of the Corporate IT Team for a US based clients of Incedo Inc./li liFirst and Second Level Support in Windows and VMware environments./li liHands on experience of managing Incidents and Requests using ITSM tool./li liProviding desktop support to employees by implementing ITIL concepts in person and using remote tools./li liCoordinating with Users and Coworkers remotely over Calls/MS Teams/E-mails by applying effective communication and proper documentation of the work in a ticket./li liWorking on MS Active directory to apply group policies, password reset and directory management and for frequent user account lockout issues in a timely manner./li liAdhering to the pre-defined SLA's set for Resolution/Response of Incidents and Service Requests./li liRespond to outages both during normal business hours and after hours on a need basis (on-call support)./li liVulnerability and Patch management along with VM Backup./li liInfrastructure Monitoring and Resolution of Alerts generated by IT Devices./li/ul von Incedo Inc.