Programming of,
Diana Mihailachi
Athens
Summary
Productive Seller possessing superior customer service mindset and 10 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work History
Seller
SoloGelato
Greece/Santorini
03.2020 - 10.2023
- Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Collaborated effectively with cross-functional teams to ensure seamless order processing and timely delivery of products.
- Conducted regular performance reviews of sales processes and strategies, identifying areas for improvement and implementing necessary changes to drive continuous growth.
- Negotiated favorable terms with suppliers, reducing costs while ensuring consistent product quality and availability.
Hotel Duty Manager
EcoXenia
Greece/Santorini, 82
03.2015 - 11.2019
- Increased room occupancy rates by implementing effective marketing strategies and promotions.
- Coordinated staff schedules efficiently to maintain appropriate staffing levels during peak periods while avoiding overtime costs.
- Reduced guest complaints by ensuring strict adherence to hotel policies and procedures.
- Implemented inventory control systems for hotel supplies, minimizing waste while maintaining adequate stock levels.
- Oversaw day-to-day operations of 9-room hotel with staff of 2 employees
- Supervised team of 1 front desk agents and helped to resolve issues arising during shifts
Factory Production Worker
TSOUMPOS BRAKES
Attica, Artemida
09.2013 - 02.2015
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Streamlined assembly processes by implementing lean manufacturing techniques, increasing overall productivity.
- Operated 1 machines proficiently and in compliance to safety standards
- Optimized workflow processes by analyzing current methods and recommending improvements for increased efficiency
- Supported continuous improvement efforts by participating in cross-functional teams focused on enhancing factory efficiency
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects
- Performed preventive maintenance on machines and equipment, prolonging their lifespan and minimizing downtime
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere
Education
High School Diploma -
Ion Creanga
Moldova/Cahul 09.1999 - 05.2010
Skills
Competitor Analysis
undefinedInterests
Office Applications
Puzzles, hiking, reading
On my free time I enjoy do puzzles, go with friends or family hiking, or enjoying a good book on the beach..
Timeline
Seller
SoloGelato
03.2020 - 10.2023
Hotel Duty Manager
EcoXenia
03.2015 - 11.2019
Factory Production Worker
TSOUMPOS BRAKES
09.2013 - 02.2015
High School Diploma -
Ion Creanga
09.1999 - 05.2010
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