Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dimitra Michailidou

54646 Thessaloniki Greece

Summary

Bank Executive with 20 years of experience in consulting services, including public relations, strategic planning and client financial management. In parallel, responsible for marketing departments, with the aim of promoting the brand and increasing market share. Also, active management of human resources with the aim of the smooth operation of the department and the achievement of corporate goals. Productive, reliable, polite, with integrity and work ethic, with a strong team spirit and creative way of thinking, able to adapt to any work environment.

Overview

24
24
years of professional experience
7
7
Certifications
4
4
Languages
5
5
years of post-secondary education

Work History

Customer Service Advisor

Eurobank
08.2005 - 10.2024
  • Management and development of customer relationships.
  • Strategic investment planning, monitoring and readjustment of products according to the course of the economy and the needs of the customer
  • Action planning and project monitoring in a specific schedule (weekly/monthly reports and reports).
  • Conduct project team meetings to increase productivity and achieve results.
  • Recommending and implementing methods and procedures to optimize work.
  • Responsible for securities management (cheques/ bills of exchange).
  • Registration of accounting documents (payrolls/ payments etc.).
  • Drafting of bank letters and certificates.

Head of Marketing Department

OXFORD COMPANY Industrial and Commercial S.A.
04.2005 - 06.2005

• Coordination and organization of the marketing department in Thessaloniki
• Planning and implementation of strategic actions aimed at promoting products and increasing share
• Constant contact and support of the sales department and physical stores
• Monitoring market trends, systematic and targeted promotion of the brand

Head of Marketing

ALMAK S.A. (Promotion Company)
09.2003 - 03.2004

Product Manager

I. BOUTARIS HOLDING S.A.
10.2001 - 08.2003

Head of Marketing

OMNIA S.A.
12.2000 - 09.2001

Education

MBA - MBA EXECUTIVE

CITY COLLEGE CONTRACTED WITH SHEFFIELD UNIVERSITY
THESSALONIKI - SHEFFIELD
09.2001 - 06.2003

Master of Arts - MARKETING COMMUNICATIONS

BOURNEMOUTH UVIVERSITY
BOURNEMOUTH
09.1999 - 09.2000

Bachelor of Arts - ENGLISH AND MEDIA COMMUNICATIONS

DEMONTFORT UNIVERSITY
LEICESTER
09.1996 - 06.1999

Skills

Environmental awareness

undefined

Certification

2024 Re-certification in the Type B1 Certificate of Professional Competence (Provision of investment advice in securities), Bank of Greece.

Timeline

Customer Service Advisor

Eurobank
08.2005 - 10.2024

Head of Marketing Department

OXFORD COMPANY Industrial and Commercial S.A.
04.2005 - 06.2005

Head of Marketing

ALMAK S.A. (Promotion Company)
09.2003 - 03.2004

Product Manager

I. BOUTARIS HOLDING S.A.
10.2001 - 08.2003

MBA - MBA EXECUTIVE

CITY COLLEGE CONTRACTED WITH SHEFFIELD UNIVERSITY
09.2001 - 06.2003

Head of Marketing

OMNIA S.A.
12.2000 - 09.2001

Master of Arts - MARKETING COMMUNICATIONS

BOURNEMOUTH UVIVERSITY
09.1999 - 09.2000

Bachelor of Arts - ENGLISH AND MEDIA COMMUNICATIONS

DEMONTFORT UNIVERSITY
09.1996 - 06.1999
Dimitra Michailidou