Dimitra Papadopoulou

Manage day-to-day administrative tasks including invoicing (softOne), order placement, client communication and complaint resolution. Focused on delivering excellent and ensuring operational efficiency, ensured smooth coordination between departments

Responsible for invoicing (Protel), managing reservations, greeting and welcoming guests with appropriate hospitality and ensuring a seamless guest experience. Managed incoming mail deliveries, sorted and distributed communications, and organized concert bookings. Effectively handled guest complaints and inquiries, providing prompt solutions. Coordinated travel and accommodation arrangements, answered and forwarding incoming calls and guided guests to their rooms, oversaw the housekeeping schedule

Provided tailored Greek Philology lessons to students with ADHD and Dyslexia, utilized alternative teaching methods such as representation through images, drawing, imagination to enhance understanding, offered counseling and psychological support in order to built self-confidenced students, applied a person-centered approach to design personalized learning experiences

Manage day-to-day administrative tasks including invoicing (softOne), order placement, client communication and complaint resolution. Focused on delivering excellent and ensuring operational efficiency, ensured smooth coordination between departments

prepared and served a variety of coffee drinks, maintained a clean and organized workspace, managed inventory and restocked supplies, handled cash transactions, providing a positive and welcoming experience for all guest

• provided excellent customer service by taking orders, serving beverages, addressing clients inquiries
• handling payments
• managed customer feedback and resolved any concerns promptly to ensure satisfaction