Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Dimitra Triantafyllidou

Dimitra Triantafyllidou

Athens

Summary

Experienced project manager skilled in overseeing project implementation and management. Successfully coordinates daily milestones for high-performing teams, utilizing a systematic approach to goal achievement. Proficient in retail CRM systems and loyalty programs, with a proven track record of developing innovative payment methods for digital and physical retail channels.

Overview

22
22
years of professional experience

Work History

Senior Project Manager

OTE group of Companies
02.2019 - Current
  • Design Retail CRM system, with Omnichannel perspective so as to capture customers' data and serve via personalized offers. Data Ware House, CCMS, S4hana, CLMP, Portal, App Integration.
  • Closing Balance of >700k registered users. Serve them with >80 campaigns with personalized offers. >500k€ extra revenues.
  • Design Retail Loyalty Program. (>150k CB, >1M€ incremental Revenues, Δ+60€ Avg receipt value).
  • Design Payment methods, both for digital and physical channels, resulting into >1M€ Incremental revenenue, on a yearly basis.

Product Manager

COSMOTE S.A
12.2008 - 01.2019
  • Responsible for residential post-paid contracts - Reporting to Marketing Director.
  • Analyze subscribers’ usage and behavior (ARPU, AMOU, REVENUES) and propose adjustments in rate plans so as to reassure annual revenues.
  • Coordinate their provisioning and promotional activities within retail network and manage above and below the line activities.

Product Manager

FORTHNET-NOVA
05.2007 - 12.2008
  • Reporting to Group Product Manager of Internet services with P & L responsibility.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.

Assistant Product Manager

GERMANOS S.A
01.2004 - 05.2007
  • Responsible for prepaid mobile service with P & L responsibility (reassuring an annual turnover of €35 million). Reporting to Marketing Director.
  • Management of advertising, promotional and media agencies on below and above the line activities, handling €2 million communication budget.


Marketing trainee

GERMANOS S.A
07.2003 - 12.2003
  • Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.

Education

Master of Science - Law

Aristoteleio University
Thessaloniki, Greece
06-2025

Master of Science - Psychology and Media

Panteion Panepistimion
Athens
2008

Master of Science - Marketing

University of Leicester
Athens
2005

Bachelor of Arts - Marketing

Technological & Educational School
Athens
2002

Skills

  • Data-driven financial forecasting
  • Managing concurrent projects
  • Collaborative teamwork
  • Familiarity with AI compliance standards

Languages

Greek
Native language
English
Proficient
C2
German
Elementary
A2
Italian
Elementary
A2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Stop chasing the money and start chasing the passion.
Tony Hsieh

Timeline

Senior Project Manager

OTE group of Companies
02.2019 - Current

Product Manager

COSMOTE S.A
12.2008 - 01.2019

Product Manager

FORTHNET-NOVA
05.2007 - 12.2008

Assistant Product Manager

GERMANOS S.A
01.2004 - 05.2007

Marketing trainee

GERMANOS S.A
07.2003 - 12.2003

Master of Science - Law

Aristoteleio University

Master of Science - Psychology and Media

Panteion Panepistimion

Master of Science - Marketing

University of Leicester

Bachelor of Arts - Marketing

Technological & Educational School

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Dimitra Triantafyllidou