Dimitrios Boikos
Mechanical Engineer
Thessaloniki
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Head of Operations
Afoi Mpoikou
Arkadiou, Kalochori, Greece
01.2014 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Interacted well with customers to build connections and nurture relationships. Managed over 50 customer calls per day.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit up to 100%.
- Interacted well with customers to build connections and nurture relationships
- Implemented business strategies, increasing revenue and effectively targeting new markets. Brought up over 10 new companies/clients past 4 years. Achieved digital upgrade in every sector.
Assistant Engineer
SIAFARAS ELECTRIC SYSTEMS
Kaloxhori, Greece
03.2012 - 11.2012
- Provided technical assistance to staff when needed.
- Adhered to safety procedures and good housekeeping standards to comply with regulations.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Maintained positive work atmosphere by building relationships with co-workers and management
Education
Bachelor of Science - Mechanical Engineering Technology
International University of Greece
Serres Campus 09.2008 - 09.2013
Skills
Customer Service Management
undefinedTimeline
Head of Operations
Afoi Mpoikou
01.2014 - Current
Assistant Engineer
SIAFARAS ELECTRIC SYSTEMS
03.2012 - 11.2012
Bachelor of Science - Mechanical Engineering Technology
International University of Greece
09.2008 - 09.2013
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