Dimitrios Danikas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Waiter
TILLAS
10.2016 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Company Driver
ALPHA KEBAB
05.2015 - 11.2016
- Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
Food And Beverage Assistant
INTERSALAS CATERING S.A
05.2005 - 09.2016
- Streamlined ordering process for faster service, effectively managing multiple orders simultaneously.
- Trained new staff members on company policies and procedures.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Retail Sales Representative
Dixon's South East Europe
05.2013 - 05.2015
- Greet and direct customers. - Excite customers about how new products can enhance their lives. - Present, promote and sell products/services using solid arguments to existing and prospective customers. - Inform customers about discounts and special offers. - Teach customers the best things about their products so they can immediately enjoy them. - Answer customers' questions about specific products/services.
Caterer
Café Plaza
05.2010 - 12.2011
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
Caterer
RESTO
11.2008 - 05.2010
- Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
Retail Sales Representative
WIND Hellas
11.2005 - 09.2008
- Greet and direct customers.- Excite customers about how new products can enhance their lives.- Present, promote and sell products/services using solid arguments to existing and prospective customers.- Inform customers about discounts and special offers.- Teach customers the best things about their products so they can immediately enjoy them.- Answer customers' questions about specific products/services.- Provide accurate information (e.g
- Product features, pricing and after-sales services).- Build genuine customer relationships by earning their loyalty and trust.- Coordinate sales effort with team members and other departments.- Establish, develop and maintain positive business and customer relationships.- Ensure racks are fully stocked.- Manage returns of merchandise.- Manage e-payments, bills and renewals of customers' contracts.
Development and Quality Agent
BSH Home Appliances Group
03.2005 - 09.2005
- Enhanced product quality by implementing rigorous inspection procedures and protocols.
- Reduced defect rates through meticulous monitoring of production processes and identifying areas for improvement.
- Collaborated with cross-functional teams to develop and implement process improvements, resulting in higher overall product quality.
Senior Logistics & Warehouse Teamleader Specialist
APOLLON SA
10.2001 - 01.2005
- Managing and Supervising the below: - Receiving incoming books from worldwide publishers
- Inspecting books for obvious defects
- Solving related problems and notifing managers as necessary. - Receiving incoming orders for books by inspecting incoming documentation and matching with items received
Junior Logistics & Warehouse Specialist
APOLLON SA
09.1999 - 09.2001
- Receiving incoming books from worldwide publishers
- Inspecting books for obvious defects
- Solving related problems and notifing supervisor as necessary. - Receiving incoming orders for books by inspecting incoming documentation and matching with items received
- Pulls books from warehouse shelves to fill current orders, back orders, inter-branch transfers, and call orders
- Carefully identifing quantities and customer specifications.
Senior Market Researcher
CENTRUM Α.Ε.
09.1998 - 05.1999
- Develop research and/or market focused strategies to identify customer and consumer insights. - Pulling data from various sources, analyzing the data and communicating findings, identifying trends, and making recommendations. - Define target markets or groups for specific research requirements.
Junior Stock Representative
SMITH AND JONES
06.1997 - 09.1997
- Investmenting advises. - Executing buy and sell orders for stocks and other securities through a stock market. - Handling transactions for retail and institutional customers. - Respond to outside broker requests.
Education
Bachelor's degree - Business Administration and Management, General
Piraeus University of Applied Sciences
01.2005
F. C. E in English - First Certificate in English
University of Cambridge
01.1995
Skills
- Enthusiastic
- Energetic
- Friendly
- Customer Service
- Multitasking
- Understanding Customer Needs
Languages
English
Professional Working
Greek
Native or Bilingual
Certification
European Driver's License
Timeline
Waiter
TILLAS
10.2016 - Current
Company Driver
ALPHA KEBAB
05.2015 - 11.2016
Retail Sales Representative
Dixon's South East Europe
05.2013 - 05.2015
Caterer
Café Plaza
05.2010 - 12.2011
Caterer
RESTO
11.2008 - 05.2010
Retail Sales Representative
WIND Hellas
11.2005 - 09.2008
Food And Beverage Assistant
INTERSALAS CATERING S.A
05.2005 - 09.2016
Development and Quality Agent
BSH Home Appliances Group
03.2005 - 09.2005
Senior Logistics & Warehouse Teamleader Specialist
APOLLON SA
10.2001 - 01.2005
Junior Logistics & Warehouse Specialist
APOLLON SA
09.1999 - 09.2001
Senior Market Researcher
CENTRUM Α.Ε.
09.1998 - 05.1999
Junior Stock Representative
SMITH AND JONES
06.1997 - 09.1997
Bachelor's degree - Business Administration and Management, General
Piraeus University of Applied Sciences
F. C. E in English - First Certificate in English
University of Cambridge
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