DIMITRIOS GIDAS

• Increased sales revenue by implementing effective sales strategies and building strong client relationships.
• Collaborated with team members to achieve monthly and quarterly sales targets consistently.
• Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.

• Responsible for Sales Development and Customer Service

in the Horeca department.

• Cooperation with the company's operating departments

Marketing, Logistics, Accounting, Quality Control, IT, R&D

and Call Center

• Participation in the implementation of the company's B2B

ordering application.

• Member of the company's project team active in the

company's channels (Retail, Small Retail, Horeca -

Industrial Sales).

Continuous monitoring and follow up on active customers.

• Manage balances and payment methods.

• Enthusiasm for achieving company goals and values,

customer-centric philosophy, with courtesy and

professionalism.

• Responsible for the development of sales both for the company's

manufactured products and for marketing products, in the

various market segments (Catering, steakhouse, restaurant, cafe,

etc.)

• Cooperation with the company's logistics, accounting, R&D,

quality control and Call Center departments.

• Continuous monitoring and follow up on active customers.

• Manage balances and payment methods.

• Continuous monitoring of competition and highlighting the

advantages of both the company's products and its processes.

• Dynamism, spirit of cooperation, enthusiasm for efficiency

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responsible for closing agreements with new customers and development range on the active clientele.
• Implement the sales strategy of the company in the following categories of clients:

α) B2B - lighting stores and electrical equipment stores.

b) Electricians

c) Companies - Engineers - Architects - Decorators.

d) Individuals - Professionals.

e) municipalities - entities

f) Special cases.

• Implementation of energy saving design and proposition of

codes necessary to customers.

• Preparation of offers, sales reports and data analysis.

• Conducted comprehensive market analysis, informing strategic decisions regarding product development priorities.
• Evaluated existing processes and proposed improvements for enhanced productivity and performance outcomes.
• Responsible for Sales Volume Achievement and profitable growth
• Project development according to channel needs
• Preparation of sales reports, taking into account market conditions
• Management and successful placement of a FMCG that is non branded for the final consumer
• Communication and collaboration with sales representatives of distributors and owners themselves.

• Attended training courses to build understanding of processes, techniques, and industry.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Supported departmental tasks to increase understanding of industry processes.

• Collaborated with cross-functional teams to ensure seamless coordination of services for customers.
• Provided comprehensive support during peak periods or staff shortages, demonstrating flexibility and adaptability as needed for overall success within team dynamic.