Dimitrios KOTOULAS

• Serves in the Special Violent Crimes Division (Anti-Terrorism) at the 4th Operations and Special Controls Department
• Advised senior leadership on matters related to departmental objectives, developing strategic plans that aligned with broader organizational goals.
• Evaluated vendor proposals to identify cost-effective solutions for various departmental needs without sacrificing quality or service levels.
• Provided support to colleagues during high-pressure situations, contributing to successful outcomes under challenging circumstances.
• Resolved personnel conflicts diplomatically, promoting a positive work environment for all team members.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.

• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Answered emergency calls for help from citizens and business owners.
• Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
• Served as an incident commander during critical events or emergencies, coordinating all aspects of response efforts efficiently.
• Involve in an affiliate protection program, revealing the action of Criminal Organization.
• Witness protection measures and the principle of the fair trial.
• In 2013 a technical system for transmitting or relaying images and sounds was installed and a special room was set up in accordance with the specifications of Europol.
• Τhe W.P.P. participates in the EUROPOL network of relevant services and is represented at the high-level annual meetings of experts on the protection of witnesses.
• Increased collaboration between divisions, fostering a more cohesive and efficient department overall.
• Relocation to other countries is the most widely applied measure internationally because of its effectiveness in terms of risk and operational management of the protected person.
• The identity change that is internationally applied as a measure - migration tracking in the form of using virtual identity.
• Testimony by not entering in the examination report the identity of the witness and calling him to the hearing with the code name.
• Guarding with properly trained Police personnel who is internationally practiced for limited periods of time or in cases implemented as discreet surveillance for longer periods of time.

• Served as Head of Security for the Minister of Public Order and Citizen Protection
• Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
• Managed a team of security personnel, providing training and development opportunities to ensure their consistent growth and effectiveness.
• Developed and executed comprehensive emergency response plans, ensuring swift action during crises.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Resolved problems, improved operations and provided exceptional service.

• Managed tensions between detainees, riots, fires, injuries to foreigners and police officers
• Responsible for the safekeeping of their valuables and valuable luggage
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• I was seconded to the ATTICA FOREIGNERS DIRECTORATE/DEPARTMENT OF INTERNAL OPERATIONS/DETENTION GUARD DEPARTMENT as a shift leader in a pre-removal detention center for foreigners with a population of over 700 people. In this center, I managed tensions between them, riots, fires, injuries to foreigners and police officers. I also dealt with their feeding by signing the amounts of money for their daily feeding. During my shift I was responsible for the safekeeping of their valuables and valuable luggage.

• Directed emergency response efforts during crisis situations, minimizing negative impacts on personnel and resources.
• Championed diversity and inclusion initiatives within the organization, cultivating an inclusive environment that promoted high morale among all team members.

• Enhanced public safety by conducting regular patrols and responding to emergency calls.
• Conducted surveillance operations aimed at identifying and apprehending suspects involved in criminal activity, leading to increased arrest rates.
• Confronted and resolved emergency and non-emergency situations.
• Determined appropriate course of criminal prosecution by analyzing and evaluating information.
• Attend in crime scene with bomb explosion whereas i set safety measures for the public and report to my agency for the current situation.

I was seconded to the Officials Protection Sub-Directorate because I participated in a relevant fifteen-day seminar from 26/04/2004 to 09/05/2004 with the rank of ‘SIMPLE AND CRITICAL LEVEL’ and I was assigned to the escort-protection of the Danish Prince during his visit to Greece for the Olympic Games as his personal escort

• Managed procedures for the arrest and deportation of foreigners as well as security-order and traffic police issues

• Studied at the Karditsa Police School, doing an internship at the KARDITSA POLICE DIRECTORATE and the TRIKALA POLICE DIRECTORATE
• Trained in matters of the order department and foreigners (deportations), traffic police and security