Summary
Overview
Work History
Education
Skills
Timeline
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Dimitrios Koumanis

Aplication Support Engineer
Athens

Summary

Motivated undergraduate student close to earning Bachelor's degree in Computer Science. Strong written and verbal communication skills. Natural problem-solver who excels at addressing complex issues with a logical and systematic approach. Experienced in handling classified information, rapid incident response, and effective teamwork from military service in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Application Support Engineer

Benefit Software
Piraeus, Attica
12.2024 - Current
  • Provided technical support for ERP and web-based applications, ensuring minimal downtime and a smooth user experience.
  • Addressed front-end related user issues (e.g. layout inconsistencies, display problems) by collaborating with the development team.
  • Managed multiple client requests and technical tickets simultaneously, ensuring timely and accurate resolutions.
  • Wrote and executed SQL scripts for data validation and reporting purposes.
  • Created internal documentation and troubleshooting guides to support recurring technical scenarios.
  • Gained working knowledge of how modern web applications are structured and function across different environments.
  • Developed User Signatures using HTML and CSS

Web Developer Intern

Abounet
Athens, Attica
07.2023 - 08.2024
  • Created and maintained websites using WordPress and custom code. Provided ongoing support for existing websites, ensuring optimal performance and user experience.
  • Developed a foundational understanding of design principles. Collaborated with the team to successfully achieve project tasks, enhancing communication and teamwork skills.
  • Transformed illustrations into interactive web experiences, bringing visual designs to life through clean and efficient coding.

Education

BSc - Computer Science and Telecommunications

University of Thessaly
Lamia, Greece
10.2018 - Current

Certification - The Complete Full-Stack Web Development Bootcamp

Udemy
04.2001 -

Skills

JavaScript

Adobe Photoshop

WordPress

Git

SQL

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Timeline

Application Support Engineer

Benefit Software
12.2024 - Current

Web Developer Intern

Abounet
07.2023 - 08.2024

BSc - Computer Science and Telecommunications

University of Thessaly
10.2018 - Current

Certification - The Complete Full-Stack Web Development Bootcamp

Udemy
04.2001 -

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Dimitrios KoumanisAplication Support Engineer