Summary
Overview
Work History
Education
Skills
Software
Certification
Projects
Timeline
Generic

Dimitrios Misthos

Business Analyst
Athens

Summary

Graduated the Computer Engineering and Informatics Department at University of Patras.As a Business Analyst I have developed analytical skills, understanding of business processes, and a keen eye for optimizing workflows. At the same time, I often needed to resolve technical issues with the product through my role as leader of the company's SQA (Software Quality Assurance) team. In this position, I developed and implemented strategies for identifying and correcting software bugs, optimizing testing processes through automated tools. Additionally, I took on the analysis and resolution of IT infrastructure issues, ensuring the seamless operation of systems.

Overview

6
6
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Business Analyst

Modus
10.2023 - Current


  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.

Lab Assistant : Data Base Lab (MySQL)

University of Patras
10.2020 - 01.2021

Lab Assistant : Object Oriented Programming (Java)

University of Patras
02.2019 - 07.2019

Education

Computer Engineering Technology

Computer Engineering & Informatics Department,CEID
01.2017 - 01.2023

High School Diploma -

1st General High School of Tripolis
09.2013 - 06.2016

Skills

Decision-Making

Self-Motivated

Teamworker

Data Analysis

SQL Proficiency

Workflow Analysis

Quality Assurance

CRM Systems

Database Management

Software

Java , JavaScript , SQL , IT Services

Certification

Certificate of C1 in English

Projects

  • Participation in the project 'Integrated Information System for the Management of Technical Projects and Resources (OPSDEP) of the Ministry of Infrastructure and Transport,' in the role of Business Analyst at Modus AE, in collaboration with Netcompany.
  • Participation in the project 'Region of Crete: Analysis, Design, and Implementation of the Papyros ECM system for personnel file management and digital archive entry' in the role of Business Analyst (MODUS Α.Ε.). Implementation of a document management, workflow, and circulation system."
  • Leader of the company's SQA team and coordination of the team for internal testing of the product using both automated and manual test cases
  • "Participation in the project 'Creation of a new protocol for the company ELEMKA (Mytilineos S.A.) using the Papyros platform,' as Business Analyst and Support Manager."

Timeline

Business Analyst

Modus
10.2023 - Current

Lab Assistant : Data Base Lab (MySQL)

University of Patras
10.2020 - 01.2021

Lab Assistant : Object Oriented Programming (Java)

University of Patras
02.2019 - 07.2019

Computer Engineering Technology

Computer Engineering & Informatics Department,CEID
01.2017 - 01.2023

Zertifikat B2 Mittelstufe Deutsch

04-2014

High School Diploma -

1st General High School of Tripolis
09.2013 - 06.2016

Certificate of C1 in English

06-2013
Dimitrios MisthosBusiness Analyst