Dimitrios Palios
Nafpkatos
Summary
Dynamic professional with a proven track record in hospitality,excelling in roles at Zara Athens and Blue Lake Nafpaktos. Demonstrated expertise in money handling and POS system operation, coupled with exceptional multitasking abilities. Known for enhancing customer satisfaction through effective communication and swift problem resolution, leading to repeat business with wealthy people leaving them satisfied and having them as consultant clients.
Overview
2
2
years of professional experience
Work History
Cashier
Zara Athens
09.2024 - Current
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Blue Lake Nafpaktos
04.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Bartender
Hawai Nafpaktos
04.2023 - 09.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Blue Lake Nafpaktos
04.2023 - 09.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
International Business
The American College of Greece ACG
Agia Paraskevi Skills
Money handling
Timeline
Cashier
Zara Athens
09.2024 - Current
Server
Blue Lake Nafpaktos
04.2023 - 09.2024
Bartender
Hawai Nafpaktos
04.2023 - 09.2024
Server
Blue Lake Nafpaktos
04.2023 - 09.2024
International Business
The American College of Greece ACG
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