Dimitrios Vounasis
Athens
Summary
Friendly and fast-working barista with 10+ years of experience working at busy chain cafes. Skilled in customer service, coffee and food pairing, and inventory management. Knowledgeable on coffee varieties from around the world. Seeking to leverage exceptional service and dedication to great coffee to become the barista shift supervisor at Venetis Food Hall.
Overview
11
11
years of professional experience
Work History
CAPTAIN
Santo Maris
04.2024 - 10.2024
- Checked with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collected payments from customers
- Served food or beverages to patrons, and prepare or serve specialty dishes at tables as required
SUPERVISOR
Venetis food Hall
01.2020 - 02.2024
- Monitoring employee productivity and providing constructive feedback and coaching
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Maintained a clean and professional appearance and dining area for guest satisfaction
- Delivered excellent customer service and prompt food and beverage delivery
RESTAURANT MANAGER
Goodys Burger House
01.2014 - 12.2019
- Monitor food preparation methods to guarantee adherence to health standards
- Manage restaurant inventory and stock levels to meet demand
- Professionally resolve customer complaints to ensure satisfaction
Education
HESTIA ADVANCED CERTIFICATE - STUDIES IN WINES
WSPC-Athens
01.2018
ILLY- TRAINING COURSES -
UNIVERSITA DEL CAFE
Athens, Greece10-2010
Skills
- Team work
- Customer service
- Inventory
- Management
- Problem-Solving
Personal Information
- Date of Birth: 03/08/83
- Driving License: B category
Timeline
CAPTAIN
Santo Maris
04.2024 - 10.2024
SUPERVISOR
Venetis food Hall
01.2020 - 02.2024
RESTAURANT MANAGER
Goodys Burger House
01.2014 - 12.2019
HESTIA ADVANCED CERTIFICATE - STUDIES IN WINES
WSPC-Athens
ILLY- TRAINING COURSES -
UNIVERSITA DEL CAFE
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