Dimitris Kamilis
Thessaloniki
Summary
Highly organized and customer-focused professional with proven experience in delivering exceptional customer service and maintaining strong client relationships. Possessing excellent communication and interpersonal skills, adept at resolving inquiries and providing clear, concise information. Proficient in data entry with a keen eye for accuracy and detail, ensuring efficient and reliable data management. Seeking to leverage these skills in a challenging and dynamic role.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
La Pasteria
01.2024 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room and bar areas for signs of overcrowding.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Greeted customers and provided menus upon arrival to dining room.
Research Assistant
Apogee Information Systems
07.2023 - 11.2023
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
- Enhanced data accuracy by meticulously inputting and validating information from various sources.
- Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
Waiter
Amantes Villas and Suites
07.2022 - 09.2022
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Communicated with kitchen staff to enable accurate food preparation.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Education
Certification of Attendance - Java Back-End Development
Techpro Academy
Thessaloniki 07-2024
Bachelor of Science - Music Tecchnology
Metropolitan College
Thessaloniki, Greece07-2022
Skills
- Java back-end development
- Data analysis
- Database management
- Customer service
- Effective communication
- Team collaboration
- Complaint resolution
- Problem-solving
- Reliability and punctuality
Languages
English
Advanced (C1)
Russian
Intermediate (B1)
Timeline
Restaurant Waiter
La Pasteria
01.2024 - Current
Research Assistant
Apogee Information Systems
07.2023 - 11.2023
Waiter
Amantes Villas and Suites
07.2022 - 09.2022
Certification of Attendance - Java Back-End Development
Techpro Academy
Bachelor of Science - Music Tecchnology
Metropolitan College
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