Microsoft Excel
Dimitris Papalis
Elliniko
Summary
I am a 24-year-old Undergraduate Student of Communication. I am passionate about learning and traveling the world and I love socializing and communicating with people. In addition to my years of experience as a waiter, I have strong interpersonal and communication skills that allow me to adapt to any group or situation. I like challenges and testing my limits and abilities, the reason why I joined the Paratroopers department in the Special Forces of Greece for my military service. I work hard and I am driven to improve in anything I am engaged with.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Skipper
Tan Cruisers
05.2024 - 10.2024
- Safely operated and navigated motorboats, ensuring efficient and accurate route planning, compliance with maritime laws, and adherence to safety protocols.
- Safely transported passengers and cargo by adhering to strict safety guidelines and weather monitoring.
- Successfully completed numerous voyages without incidents by focusing on proactive planning before each journey.
- Performed routine maintenance and safety checks on the boat, including engines, navigation equipment, and safety gear.Ensured that all systems are functioning correctly and are ready for use.
- Regularly reviewed weather forecasts and sea states to determine the safest routes possible while minimizing potential risks and making necessary adjustments to the voyage plan to ensure safety.
- Lead emergency procedures, including evacuation and first aid responses, in the event of accidents or adverse conditions, ensuring passenger and crew safety at all times.
Maintenance Deckhand
Asteria Yacht Charter
11.2023 - 03.2024
- Assisted in loading and unloading operations, ensuring timely delivery of cargo or passengers.
- Collaborated with fellow crew members for efficient completion of assigned duties.
- Served as a reliable team member in various onboard projects such as painting, chipping rust spots, or replacing worn-out lines.
- Actively participated in ongoing training and professional development opportunities, increasing overall competence and expertise in the role.
- Improved vessel maintenance by regularly inspecting and repairing deck equipment.
- Operated winches, cranes, and other deck machinery with care and precision for safe cargo handling.
- Coordinated with engineers to ensure effective communication between engine room and deck crew during operations.
- Performed minor welding repairs, prolonging the lifespan of essential deck components.
- Enhanced overall vessel cleanliness by conducting daily cleaning routines on deck areas.
- Assisted in the mooring and unmooring of vessels, ensuring smooth docking operations.
Skipper
Mant Yachting
04.2023 - 10.2023
- Coordinated with other skippers to develop best practices, improving overall fleet performance.
- Reduced operational costs through effective budget management and strategic allocation of resources.
- Streamlined communication channels among crew members to enhance collaboration during critical operations.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions
- Directed ships' speeds using specialized knowledge of local winds, water depths and hazards
- Developed comprehensive contingency plans, allowing swift responses to unexpected challenges or emergencies at sea.
- Evaluated crew performance regularly offering constructive feedback which contributed towards professional growth
- Optimized fuel consumption by implementing smart routing strategies and regular engine maintenance checks.
- Improved customer satisfaction rates by providing exceptional service during charter trips and excursions.
- Implemented time-saving measures during docking procedures which improved departure times significantly.
- Increased efficiency in navigating challenging waters through the use of advanced navigational tools and techniques.
- Safely transported passengers and cargo by adhering to strict safety guidelines and weather monitoring.
- Regularly reviewed weather forecasts to determine the safest routes possible while minimizing delays due to adverse conditions.
- Successfully completed numerous voyages without incidents by focusing on proactive planning before each journey.
- Trained new crew members in critical skills such as knot tying, navigation, and safety procedures, raising overall team competency levels.
- Enhanced onboard guest experience by providing personalized services ensuring their comfort throughout the trip.
Vessel Maintenance Manager
Mant Yachting
12.2022 - 03.2023
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
- Followed routine maintenance checklist.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
- Managed vessel maintenance tasks for optimal performance, ensuring timely inspections and repairs.
Assistant Skipper/ Host
Mant Yachting
04.2022 - 10.2022
- Set course of the vessel by taking weather and fuel cost efficiency into consideration
- Opening and Trimming of the sails
- M/Y (7m) & Dinghy operation
- Managed vessel maintenance tasks for optimal performance, ensuring timely inspections and repairs.
- Prepared food and drinks either coffee or alcoholic beverages for customers
- Coordinated with other skippers to develop best practices, improving overall fleet performance.
- Implemented time-saving measures during docking procedures which improved departure times significantly.
- Regularly reviewed weather forecasts to determine the safest routes possible while minimizing delays due to adverse conditions.
- Enhanced onboard guest experience by providing personalized services ensuring their comfort throughout the trip.
- Successfully completed numerous voyages without incidents by focusing on proactive planning before each journey.
- Optimized fuel consumption by implementing smart routing strategies and regular engine maintenance checks.
- Trained new crew members in critical skills such as knot tying, navigation, and safety procedures, raising overall team competency levels.
- Kept guest areas clean, removing trash and dirty dishes.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Verified presence of cargo-handling gear, lifesaving equipment and dredging gear prior to departures.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
Restaurant Waiter
Massimo Ospitalita Italiana
11.2021 - 04.2022
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
Sales Promoter
British American Tobacco
01.2022 - 03.2022
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Head Waiter
Robinson Restaurant/Cocktail Bar
05.2020 - 10.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Explained signature specials to extend sales goals
Food Waiter
Oh Mama Cocktail Bar
12.2019 - 05.2020
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
Bar Waiter
Robinson Restaurant/Cocktail Bar
5 2019 - 10.2019
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Food Waiter
Oh Mama Cocktail Bar
09.2018 - 05.2019
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
Education
Bachelor of Arts - Communication, Psychology
Deree - The American College of Greece
Athens 09.2018 - 4 2020
Skills
Productive
Adaptive-Learning Quickly
Reliable in Cooperating and Coordinating Work with Others
Mooring techniques
Marine safety
Diesel engine repair
Emergency management
Strong multitasking
Fieldsofinterest
- Hospitality Industry
- Food and Beverage Industry
- Recreation
- Travel and Tourism
Militaryobligations
Complete, 01/01/21, 10/31/21
Personal Information
- Citizenship: Hellenic
- Date of Birth: 04/02/00
Software
Microsoft Word
Microsoft PowerPoint
Certification
CMT - Certified Massage Therapist
Interests
Travelling
Timeline
Skipper
Tan Cruisers
05.2024 - 10.2024
Maintenance Deckhand
Asteria Yacht Charter
11.2023 - 03.2024
Skipper
Mant Yachting
04.2023 - 10.2023
Vessel Maintenance Manager
Mant Yachting
12.2022 - 03.2023
Assistant Skipper/ Host
Mant Yachting
04.2022 - 10.2022
Sales Promoter
British American Tobacco
01.2022 - 03.2022
Restaurant Waiter
Massimo Ospitalita Italiana
11.2021 - 04.2022
Head Waiter
Robinson Restaurant/Cocktail Bar
05.2020 - 10.2020
Food Waiter
Oh Mama Cocktail Bar
12.2019 - 05.2020
CMT - Certified Massage Therapist
09-2019
Food Waiter
Oh Mama Cocktail Bar
09.2018 - 05.2019
Bachelor of Arts - Communication, Psychology
Deree - The American College of Greece
09.2018 - 4 2020
Bar Waiter
Robinson Restaurant/Cocktail Bar
5 2019 - 10.2019
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