Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Dimitris Razos

Dimitris Razos

Dubai

Summary

Results-driven hospitality professional with extensive experience in delivering exceptional guest experiences at upscale restaurants. Skilled in managing all aspects of hospitality operations, with a proven track record of enhancing customer satisfaction, driving revenue growth, and maintaining high service quality standards. Strong interpersonal skills and a passion for building positive relationships with guests and staff. Committed to creating a welcoming environment that embodies the core values of hospitality and exceeds guests' expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor

COYA Mykonos
05.2025 - 09.2025
  • Led the restaurant reopening process, including pre-opening setup and logistics
  • Created and managed staff rotas to ensure efficient shift coverage
  • Oversaw daily financial closure, ensuring accurate end-of-night reports
  • Supervised and motivated the front-of-house team to maintain service excellence
  • Designed and conducted training sessions to align staff with COYA service standards

Senior Waiter

COYA Dubai
10.2024 - 05.2025
  • Led floor operations and supported supervisor duties during peak hours
  • Trained and mentored new staff to uphold COYA service standards
  • Delivered exceptional guest experiences in a fast-paced fine dining setting
  • Coordinated closely with kitchen and bar to ensure timely service
  • Managed high-profile tables and VIP guest expectations with discretion

Senior Waiter

COYA Mykonos
05.2024 - 09.2024
  • Supervised waiters team
  • Ensured excellent customer service
  • Coordinated with kitchen staff and maintained quality control
  • Provided training and development for junior staff
  • Managed inventory and supplies; handled payments and special events

Waiter

COYA Dubai
09.2023 - 04.2024
  • Greeted and seated guests
  • Presented menus and offered recommendations
  • Took and relayed food and drink orders; served food and beverages
  • Processed payments; handled guest inquiries and complaints

Waiter

COYA Mykonos
05.2023 - 09.2023
  • Greeted and seated guests; presented menus and offered recommendations
  • Served food and beverages, handled guest inquiries, and maintained cleanliness

Waiter

COYA Abu Dhabi
11.2022 - 04.2023
  • Presented menus, took orders, and served guests in a high-end setting
  • Collaborated with kitchen and bar staff to maintain efficient service

Commis Waiter

COYA Mykonos
04.2022 - 09.2022
  • Assisted waitstaff with service duties and maintained cleanliness
  • Delivered orders and helped polish cutlery and glassware

Head Waiter

Pantheon, Greece
09.2018 - 05.2021

Education

High School -

High School of Chalkida

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Strategic planning
  • Inventory control
  • Decision-making

Certification

  • Level 1 Award in Spirits – WSET, Abu Dhabi, 2023
  • ECDL / Office Essentials

Languages

Greek – Native speaker
English – Highly proficient

Timeline

Supervisor

COYA Mykonos
05.2025 - 09.2025

Senior Waiter

COYA Dubai
10.2024 - 05.2025

Senior Waiter

COYA Mykonos
05.2024 - 09.2024

Waiter

COYA Dubai
09.2023 - 04.2024

Waiter

COYA Mykonos
05.2023 - 09.2023

Waiter

COYA Abu Dhabi
11.2022 - 04.2023

Commis Waiter

COYA Mykonos
04.2022 - 09.2022

Head Waiter

Pantheon, Greece
09.2018 - 05.2021

High School -

High School of Chalkida

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Dimitris Razos