Dimitris Skouris
Athens
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Fluent in English,German and Greek.
Overview
12
12
years of professional experience
Work History
Senior Client Advisor
ETRO
09.2023 - 12.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- In-store Visual Merchandising
Store Manager
INA KESS
05.2023 - 08.2023
- Opening the Pop Up Store in Stockholm Sweden
- Delivering excellent service to ensure high levels of customers satisfaction
- Motivating the sales team to meet sales objectives by training and mentoring staff
- Creating business strategies to attract new customers, expand store traffic and enhance profitability – maintaining local and international CRM base
- Undertaking store administration duties such as managing store budgets and updating financial records
- Preparing detailed reports on buying trends, customer requirements and profits
- Monitoring inventory levels and ordering new items,
- Keeping records of expenditure, sales figures and employee performance
- Monitoring shelve stocks and product displays and the general appearance of the store
- Visual Merchandising according Marketing Team
- Expanding and maintaining customer base in Stockholm region and internationally
Supervisor
INA KESS
04.2023 - 05.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- In-store Visual Merchandising
Assistant Store Manager
Marni
10.2022 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Senior Sales Associate
ISABEL MARANT
10.2021 - 09.2022
- Team briefing and product training
- Brand knowledge and sales in the luxury segment
- Supervision of the sales floor for the new employees
- Social media managing – WhatsApp Business, IMPULSE APP
- Supervision of the sales floor for the new employees
- Social media managing – WhatsApp Business, IMPULSE APP
- Responsibility for the opening and closing of the Store
- Local and international items transfer among boutiques
- IT boutique problem solving
- In-Store Visual Merchandising and decoration
- Reports to manager
- CRM
Sales Assistant
FOSSIL GROUP
01.2021 - 10.2021
Sales Assistant
KaDeWe GROUP, Emporio Armani Munich
10.2020 - 11.2020
Assistant Counter Manager
BERING TIME
02.2019 - 10.2020
Sales Assistant
INDITEX, Munich
01.2013 - 12.2016
Education
Brand Management
London Business School
09.2023
Diploma - Fashion Marketing
Central Saint Martins
09.2022
Diploma - Digital Marketing
The Open University
11.2021
Bachelor of Arts - English Literature
Aristotle University of Thessaloniki
01.2021
Skills
- Brand-Building Strategies
- Sales Tracking
- Sales Expertise
- Multitasking Strengths
- Social Media Expertise
- Trend Analysis
- Business Negotiation
- Customer Relationship Management
Timeline
Senior Client Advisor
ETRO
09.2023 - 12.2024
Store Manager
INA KESS
05.2023 - 08.2023
Supervisor
INA KESS
04.2023 - 05.2023
Assistant Store Manager
Marni
10.2022 - 04.2023
Senior Sales Associate
ISABEL MARANT
10.2021 - 09.2022
Sales Assistant
FOSSIL GROUP
01.2021 - 10.2021
Sales Assistant
KaDeWe GROUP, Emporio Armani Munich
10.2020 - 11.2020
Assistant Counter Manager
BERING TIME
02.2019 - 10.2020
Sales Assistant
INDITEX, Munich
01.2013 - 12.2016
Diploma - Fashion Marketing
Central Saint Martins
Diploma - Digital Marketing
The Open University
Bachelor of Arts - English Literature
Aristotle University of Thessaloniki
Brand Management
London Business School
Similar Profiles
Salar BayaniSalar Bayani
Key Holder/Client Advisor at ETROKey Holder/Client Advisor at ETRO
Valeria IdrogoValeria Idrogo
Client Advisor at ETROClient Advisor at ETRO
Amber UtiAmber Uti
Keyholder at ETROKeyholder at ETRO