Dimitris Zymvragoudakis
Athens
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Customer Support Agent
Teleperformance Gr
04.2024 - Current
- Enhanced customer satisfaction by promptly addressing and resolving support inquiries.
- Contributed to the development of internal training materials, boosting team efficiency in assisting customers more effectively.
- Assisted customers through multiple channels including phone, email, live chat, and social media platforms for increased accessibility and convenience.
- Participated in ongoing professional development to stay current with industry best practices, company policies, and product updates.
Kitchen Assistant
Elia Hotel Chania Greece
08.2023 - 10.2023
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma -
2nd High School Korai of Chania
Chania, Greece06.2023
Skills
- Complaint Handling
- CRM Software
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Positive Attitude
- Team Collaboration
- Self-awareness
- Humor in Workplace
- Ethics and integrity
- Time Management
- Social skills
- Self-Confidence
- Work-Life Balance
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Active Listening
- Fast Learner
- Adaptability
Languages
Greek
Native language
English
Advanced
C1
Albanian
Advanced
C1
Timeline
Customer Support Agent
Teleperformance Gr
04.2024 - Current
Kitchen Assistant
Elia Hotel Chania Greece
08.2023 - 10.2023
High School Diploma -
2nd High School Korai of Chania
Similar Profiles
Lyn-Mayri RedpathLyn-Mayri Redpath
Substitute Teacher at Mathematics (Gr. 8), Science (Gr. 9)Substitute Teacher at Mathematics (Gr. 8), Science (Gr. 9)
EMMANUEL FOSUEMMANUEL FOSU
Care assistant at Sampa Government Hospital Healthcare Assistant (GRCare assistant at Sampa Government Hospital Healthcare Assistant (GR
Rob McLeanRob McLean
Track Protection Foreman at GR Enviromental & RailTrack Protection Foreman at GR Enviromental & Rail