My professional career combines managerial practice and academic research in designing and coordinating processes to deliver highest quality of care and create patient luxury experiences.
I empower healthcare professionals and their leaderships to boost productivity and streamline procedures in their organizations, and improve their wellbeing.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Cofounder& Managing Partner
Eye Hospital Sistina Oftalmologija
Skopje
05.2009 - Current
Established foundational processes for business operations.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Prepared annual budgets with controls to prevent overages.
Introduced new methods, practices and systems to reduce turnaround time.
Conducted target market research to discover customer needs and analyze competitor trends.
Managed teams of 95 professionals focused on improving quality of care and deliver patient luxury experience.
Managed divisional marketing, advertising and new product development.
Improved performance management system and introduced PLX growth model to develop future leaders among healthcare professionals
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Founder
PLX Academy
Skopje
11.2019 - Current
Defined company roles and responsibilities to establish and enhance processes.
Identified business development challenges and customer concerns for proactive resolution.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Improved performance management system and introduced PLX model of growth to healthcare professionals
Coordinated and implemented effective training for healthcare professionals to improve their work processes and quality of medical care.
Government Officer
Government of R.Macedonia
Skopje
05.1999 - 05.2005
Handled office administration, protocols and logistics
Developed and strengthened economic partnerships to further agendas.
Alerted constituents of government actions and programs by way of newsletters, personal appearances at conferences and individual meetings.
Determined campaign strategies for media advertising, positions on issues and public appearances.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Doctor of Business Administration - Heallthcare Management
International University of Monaco
Monaco
09.2016 - 11.2019
Master of Public Policy And Management - Public Administration And Services
University of Pittsburgh
Pittsburgh, USA
09.2003 - 05.2005
Timeline
Founder
PLX Academy
11.2019 - Current
Doctor of Business Administration - Heallthcare Management
International University of Monaco
09.2016 - 11.2019
Cofounder& Managing Partner
Eye Hospital Sistina Oftalmologija
05.2009 - Current
Master of Public Policy And Management - Public Administration And Services