Efi Tsouraki
Virtual Assistant
Corfu,Garitsa
Summary
Dynamic office clerk with proven expertise at the Independent Authority Tax Revenue, enhancing operational efficiency through meticulous data management and organized document storage. Recognized for reducing data entry errors and boosting customer satisfaction through effective communication and appointment scheduling. Committed to maintaining confidentiality and supporting team performance.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Office Clerk
Independent Authority Tax Revenue
Corfu, Greece
04.2024 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed 30 incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Purchased and maintained office supplies.
- Answered and managed incoming and outgoing 40 calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
Office Clerk
Region of Ionian Islands
Corfu, Greece
03.2006 - 04.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
- Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
- Responded to inquiries from callers seeking information.
- Handled incoming business and client requests for information.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Edited documents to keep company materials free of grammar errors.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Created and maintained detailed records of all office activities.
Education
Associate of Arts - Business Administration
University of Patras
Patras 06.1996 - 06.2001
Skills
Data Lifecycle Oversight
Organized Document Storage
Record Keeping
Document Control
Data entry
File maintenance
Data management
Operational Coordination
Documentation Maintenance
Effective Verbal Communication
Timeline
Office Clerk
Independent Authority Tax Revenue
04.2024 - Current
Office Clerk
Region of Ionian Islands
03.2006 - 04.2024
Associate of Arts - Business Administration
University of Patras
06.1996 - 06.2001