Overview
Work History
Skills
Certification
Work Availability
Timeline
Generic
Eftychia Labadi

Eftychia Labadi

Stewardees
Salamina

Overview

10
10
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Stewardess

FAM WORLD WIDE INC
Peiraeus
07.2021 - 09.2022

STEWARDESS

DIDDL ONE
SALAMINA
06.2019 - 09.2019
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Verified aircraft and passenger compliance with policies, regulations and safety guidance.
  • Ensured safety and comfort of customers onboard aircraft.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Relayed updates and information to passengers after confirming key details with pilot.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Controlled entertainment for passengers through onboard video and audio systems.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Onboarded new temps by entering employee information into systems.
  • Participated in team-building activities to enhance working relationships.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

ASSISTANT CHEF

KTIMA LEO
SALAMINA
09.2016 - 12.2017
  • Cleaned kitchen work area by sanitizing all cooking equipment, utensils and counters.
  • Checked food inventory and ordered ingredients.
  • Stored food safely and orderly in freezer and refrigerator.
  • Assisted head chef in cooking dishes according to ingredients.
  • Chopped ingredients and garnishes.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Unloaded delivery trucks, verified contents against invoice and properly stored food items.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
  • Implemented successful cross-marketing strategies such as food and wine pairings.
  • Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
  • Monitored and controlled overhead and production costs with responsibility for profit and loss.
  • Disciplined and dedicated to meeting high-quality standards.
  • Introduced new market items and spearheaded production of highly popular Sunday brunch.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Managed Number culinary personnel in service to Number-customer base.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Reduced food costs Number% by using seasonal ingredients, setting standards for portion size and minimizing waste.

Barista Supervisor

Just Coffe
Salamina
10.2012 - 12.2015
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Created new training guidelines, and provided staff orientation and training.
  • Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
  • Designed and adjusted work schedules to meet business demands.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Utilized Software to gather information and create daily sales reports, monthly P&L statements and budget forecasting.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
  • Monitored food preparation, production and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Introduced mentoring program and effectively managed employee mistakes to decrease overall waste Number%.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Controlled food costs and managed inventory.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Set and oversaw weekly and special event menu plans.
  • Accurately completed end-of-day financial tasks worth over $Amount of cash and card transactions daily.

Secretarial Support Manager

Osfp Pae OLYMPIACOS
PEIRAEUS
08.2004 - 09.2007
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Type software.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Managed Number employees with continuous coaching and mentoring.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Drove implementation of Type and Type software to automate office operations.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

SECRETARIAL SUPPORT

INTRACOM, THRYLOS AE
PEIRAEUS
05.2003 - 02.2004
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Managed Number employees with continuous coaching and mentoring.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Type software.
  • Completed bi-weekly payroll for Number employees.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Handled Number calls per day to address customer inquiries and concerns.

RADIO PRODUCER

STAR FM
ATHENS
11.2000 - 06.2001
  • Coordinated with producers and on-air talent to create program content, new ideas and segments.
  • Planned video shoots in studio and remotely by managing production through stages to completion.
  • Developed schedules for production, editing and duplication for timely delivery.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Devised and implemented strategies to create new revenue streams and cut operational costs.
  • Collaborated with network executives to define and propel organization's mission and vision.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Supervised team of Number during morning news broadcasts and delivered effective directions to keep teams focused and responsive.
  • Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.
  • Directed live broadcasts, films and recordings or non-broadcast programming for public entertainment or education.
  • Crafted plan for breaking news events and trained and prepared entire staff on how to handle such scenarios.
  • Participated in meetings with producers and production crew to keep program in step with creative vision.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Evaluated live broadcasts to assess signal strength and compliance with FCC standards.
  • Booked guests for on-air interviews and assigned stories to reporters to manage coverage and schedule needs.
  • Visited various locations for shoots and oversaw live field operations, typically supervising Number-person production teams.
  • Supervised breaking news coverage and determined priority for stories within each broadcast.
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Evaluated scripts to identify creative strategies and resource needs.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.

Skills

Business travelers

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Certification

Peiraeus

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Peiraeus

10-2021

Stewardess

FAM WORLD WIDE INC
07.2021 - 09.2022

STEWARDESS

DIDDL ONE
06.2019 - 09.2019

ASSISTANT CHEF

KTIMA LEO
09.2016 - 12.2017

Barista Supervisor

Just Coffe
10.2012 - 12.2015

Secretarial Support Manager

Osfp Pae OLYMPIACOS
08.2004 - 09.2007

SECRETARIAL SUPPORT

INTRACOM, THRYLOS AE
05.2003 - 02.2004

RADIO PRODUCER

STAR FM
11.2000 - 06.2001

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