POS/MICROS
Eirini Bakti
Restaurant Captain
Agios Dimitrios
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
14
14
years of professional experience
Work History
Restaurant Captain
AthensWas Hotel
10.2023 - Current
Maitre D'Hotel
Anemi Hotel & Spa
05.2023 - 10.2023
Waitress Supervisor
AthenWas Hotel
05.2018 - 04.2023
Waitress Supervisor
Aigli Zappiou
01.2018 - 05.2018
Captain Waiter
Anthea Boutique Hotel & Spa
04.2017 - 11.2017
Wait Staff Member
Piu Verde
04.2015 - 03.2017
Shift Supervisor
Starbucks
11.2014 - 04.2015
Barista
Starbucks
04.2014 - 11.2014
Wait Staff Member
Elounda Mare Hotel, Relais & Chateaux
04.2013 - 10.2013
Wait Staff Member
Mare Nostrum Hotel Thalasso
05.2010 - 03.2012
Education
Hellenic Food Authority (EFET)
Health Certificate ( Active )
Water Knowledge
W.S.P.C. LTD
Athens, Greece03.2024
Wine Κnowledge Level 2
W.S.P.C. LTD
Athens03.2022
Tourism
Anavyssos School of Tourism Professions
Anavyssos09.2009
Skills
Fine-dining expertise
Wine pairing knowledge
Organizational Skills
Attention to Detail
Transactions and Cash Handling
Food Safety Standards
Team training and development
POS systems master
Reservation Management
Software
Windows Office Pack & Internet
Languages
Greek
Native language
English
Upper intermediate
B2
Italian
Elementary
A2
French
Elementary
A2
Timeline
Restaurant Captain
AthensWas Hotel
10.2023 - Current
Maitre D'Hotel
Anemi Hotel & Spa
05.2023 - 10.2023
Waitress Supervisor
AthenWas Hotel
05.2018 - 04.2023
Waitress Supervisor
Aigli Zappiou
01.2018 - 05.2018
Captain Waiter
Anthea Boutique Hotel & Spa
04.2017 - 11.2017
Wait Staff Member
Piu Verde
04.2015 - 03.2017
Shift Supervisor
Starbucks
11.2014 - 04.2015
Barista
Starbucks
04.2014 - 11.2014
Wait Staff Member
Elounda Mare Hotel, Relais & Chateaux
04.2013 - 10.2013
Wait Staff Member
Mare Nostrum Hotel Thalasso
05.2010 - 03.2012
Hellenic Food Authority (EFET)
Health Certificate ( Active )
Water Knowledge
W.S.P.C. LTD
Wine Κnowledge Level 2
W.S.P.C. LTD
Tourism
Anavyssos School of Tourism Professions
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