Eirini Souli

• Walking tours and food tours in Mykonos town with fun props, stories and historical facts.
• Cooking class experience
• Enhanced local tourism by recommending additional attractions and points of interest in surrounding area.
• Helped visitors feel welcome with friendly conversations, personal help and engaging stories.

• Assisted guests with booking changes and inquiries regarding reservations and transfer pick ups

• Communicated effectively to guests in a high call volume setting by providing bespoke experiences designed around the VIP's unique desires.

• Maintained excellent level of service in busy and demanding restaurant environment.
• Advised customers on wine and beverage pairings with selected food items.

• Delivering an outstanding fine dining experience
• Managed sections for a smooth flow of guests and orders.

• Promoted sales of food, beverages and in-house services to optimize return for each event.
• Up-sold alcoholic beverages, appetizers and desserts.
• Received frequent customer compliments for going above and beyond normal duties..

• Motivated and disciplined employees according to established requirements.
• Resolved complaints from guests by listening to issues and notifying restaurant manager.
• Maintained high standards of cleanliness and sanitation.

• Discussed menu items and dietary concerns, noted special requests and suggested starters or other additional items to meet upsell goals.
• Managed closing duties, including restocking items and reconciliation of cash drawer.
• Provided friendly and courteous service to all guests.