Eirini Vasilakaki
Receptionist
Chania,Greece
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Receptionist
Grecotel LuxMe White Palace
04.2023 - Current
- Collaborated with staff members to ensure seamless communication and coordination among departments.
- Managed multiline phone systems.
- Served as primary point of contact for clients, providing exceptional service while resolving issues.
- Provided support during high-volume periods (over 50 check-in per day) by effectively multitasking and prioritizing responsibilities under pressure.
Receptionist
On The Rocks, Small Luxury Hotels Of The World
04.2022 - 10.2022
- Assisted in onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Manager
Tins Hotel
10.2018 - 04.2022
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Restaurant Hostess
Porto Platanias Beach Resort & Spa
05.2017 - 09.2017
Bartender
Porto Platanias Beach Resort & Spa
05.2015 - 09.2015
Education
Master of Science - Tourism Management
Alba Graduate Business School
Athens, Greece 04.2001 -
Bachelor of Science - Economics
Univercity of Piraeus
Greece 04.2001 -
Skills
English
German
Russian
Certification
Graduate Management Admission Test (GMAT)
Timeline
Receptionist
Grecotel LuxMe White Palace
04.2023 - Current
Receptionist
On The Rocks, Small Luxury Hotels Of The World
04.2022 - 10.2022
Graduate Management Admission Test (GMAT)
12-2021
International English Language Testing System (IELTS)
12-2020
Manager
Tins Hotel
10.2018 - 04.2022
Restaurant Hostess
Porto Platanias Beach Resort & Spa
05.2017 - 09.2017
Bartender
Porto Platanias Beach Resort & Spa
05.2015 - 09.2015
Master of Science - Tourism Management
Alba Graduate Business School
04.2001 -
Bachelor of Science - Economics
Univercity of Piraeus
04.2001 -