Summary
Overview
Work History
Education
Skills
Sim Racing , Kart Racing , Rally Co-Driver
Timeline
Generic
Eleftherios Taranas

Eleftherios Taranas

B2C / Direct Sales Supervisor
Athens

Summary

Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.


I have a background in mechanical engineering from the University of Patras, and I served as an infantry officer in the Greek Army. I transitioned to sales because I enjoy connecting with people, solving problems, and innovating solutions. I have successfully handled multiple preorders for high-demand products, such as iPhone, PS5, and graphics cards, and increased the user retention rate by 25%.


Overview

10
10
years of professional experience

Work History

Retail IT & B2C Sales Supervisor

Plaisio Computers
Athens, Attica
05.2020 - 07.2025
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Initiated and implemented structural changes within the backoffice department, enabling it to support not only online order processing and customer requests, but also the full spectrum of back office tasks related to inbound phone orders.
  • Played an integral role in almost every key initiative within the contact center, such as the migration from Avaya to Genesys Cloud, the adoption of Power BI for data analytics, the readiness planning for SAP S/4HANA deployment, and the strategic design of mobility programs facilitating internal workforce transitions.

Project Manager

Georgios Politis Architecture Office
03.2019 - 03.2020
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.

Technical Project Manager

ΟΡΙΟΝ ΑΕ Μελετητική - Κατασκευαστική
02.2015 - 09.2018
  • Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
  • Accomplished client goals by providing quality technical projects.
  • Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.

Education

Second Lieutenant of Infantry -

Hellenic Army Infantry Reserve Officers’ School (SEAP)
Heraklion
04.2001 -

Mechanical Engineering

University Of Patras
Patra
04.2001 -

High School Diploma -

2nd High School
Lamia, Greece
04.2001 -

Skills

Goals and performance

Problem-solving

Sales team assistance

Channel management

Order management

Workflow management

Inventory control

Staff onboarding

Multitasking

Sim Racing , Kart Racing , Rally Co-Driver

I Love every kind of car racing , from driving in my home simulator , to getting my go kart to the track and have some laps filled with adrenaline.

My tiktok channel is dedicated to this kind of content 

Timeline

Retail IT & B2C Sales Supervisor

Plaisio Computers
05.2020 - 07.2025

Project Manager

Georgios Politis Architecture Office
03.2019 - 03.2020

Technical Project Manager

ΟΡΙΟΝ ΑΕ Μελετητική - Κατασκευαστική
02.2015 - 09.2018

Second Lieutenant of Infantry -

Hellenic Army Infantry Reserve Officers’ School (SEAP)
04.2001 -

Mechanical Engineering

University Of Patras
04.2001 -

High School Diploma -

2nd High School
04.2001 -

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Eleftherios TaranasB2C / Direct Sales Supervisor