Travelling,hiking,sports
Elena Kapellari
Store Manager
Athens,Kolwnos
Summary
Experienced and results-oriented Store Manager with 12 years of expertise in retail management, specializing in staff development and team performance. Passionate about creating a positive and motivating work environment that fosters growth, skill development, and high levels of employee engagement. Skilled in developing training programs, conducting performance reviews, and identifying growth opportunities for team members. Committed to building a collaborative, high-performing team that contributes to the store’s long-term success while ensuring a top-tier customer experience.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Store Manager
Zara
06.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Elevated service standards through comprehensive customer service training.
Junior Store Manager
Zara
05.2012 - 06.2021
Cashier
Zara
09.2010 - 05.2012
Education
Bachelor - Department of French Language And Literature
National And Kapodistrian University of Athens
09.2009
Skills
Team leadership and coaching
Relationship building and management
Staff training and development
Active listening
Time management and Organisation
Cultural Awareness
Interests
Software
Word,Excel,Powerpoint
Timeline
Store Manager
Zara
06.2021 - Current
Junior Store Manager
Zara
05.2012 - 06.2021
Cashier
Zara
09.2010 - 05.2012
Bachelor - Department of French Language And Literature
National And Kapodistrian University of Athens