Elena Tsavari
Athens
Summary
Positive, organized, and motivated professional with keen ability to handle high-priority tasks and streamline operations. Skillfully managed CEO's schedule and coordinated high-level meetings.Skilled in communication, project management, and strategic planning, with keen eye for detail and efficiency.
Utilizes strong organizational and communication skills to ensure efficient office operations. Track record of handling confidential information with discretion and prioritizing tasks to meet deadlines.
Overview
23
23
years of professional experience
Work History
Assistant to the CEO
Eurobank SA
02.2014 - Current
- Manage effectively calendar, scheduling meetings and appointments and coordinating travel arrangements for the CEO.
- Increase meeting effectiveness by preparing agendas, taking minutes, and overseeing follow-up actions as directed by the CEO.
- Answered high volume of phone calls and email inquiries.
- Manage sensitive information with discretion, ensuring confidentiality in all aspects of the role as Assistant to the CEO.
- Provide exceptional customer service while representing the office of the CEO during interactions with clients or visitors at all levels of seniority.
- Organize and coordinatedconferences and monthly meetings.
- Handl logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors.
- Screen personal and business calls and direct to appropriate party.
Bank Teller
Eurobank SA
06.2007 - 02.2014
- Balance cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Process customer transactions promptly, minimizing wait times.
- Answer customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assist customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Resolve customer issues promptly, fostering positive relationships between the bank and its clients.
- Collaborate with team members to achieve monthly sales targets and provide exceptional service to customers.
- Educate customers on use of banking website and mobile apps.
- Monitor and report suspicious activity in line with bank security policies.
- Manage high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Training Program Coordinator
Training Net
04.2005 - 04.2007
- Organize of specialized training programs for Local Authorities – Legal Entities – Municipal Enterprises
- Promotion of educational programs to the officials of the local authorities
- Support at the seminar venue
- Collection of invoices for the provision of services
Gaming Attendant
G-Net
11.2004 - 02.2005
- Ensure smooth operation of gaming machines through regular inspection and maintenance.
- Ensure prompt resolution of technical issues by coordinating efforts between guests, technicians, and management staff.
- Explaine and demonstrate games and attractions to assist guests.
- Enhance customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Inform manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Welcome and greet customers, answer questions, and provide excellent customer service to contribute to memory-making experience.
Internship Student
National Bank of Greece
04.2004 - 09.2004
- Performing banking duties, such as opening accounts, issuing cards, time deposits, e-banking, processing loan requests.
Customer Service
Musses - Wine, Beer & Spirits Shop
10.2001 - 01.2002
- Provided excellent customer service for positive experiences and returning patrons.
- Increased sales with targeted marketing initiatives and exceptional customer service.
Education
Bachelor - Finance And Financial Management Services
University of Western Macedonia
Kozani, Greece01-2006
Skills
- Document preparation
- Travel arrangements
- Financial services
- Schedule & calendar planning
Timeline
Assistant to the CEO
Eurobank SA
02.2014 - Current
Bank Teller
Eurobank SA
06.2007 - 02.2014
Training Program Coordinator
Training Net
04.2005 - 04.2007
Gaming Attendant
G-Net
11.2004 - 02.2005
Internship Student
National Bank of Greece
04.2004 - 09.2004
Customer Service
Musses - Wine, Beer & Spirits Shop
10.2001 - 01.2002
Bachelor - Finance And Financial Management Services
University of Western Macedonia
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