Eleni Ioannou
Junior Content Manager
Zefyri
Summary
Eleni is a highly skilled and self-motivated professional with three years of proven expertise in the industry. She possesses a strong foundation in Social Anthropology, holding a Bachelor of Science degree from Panteion University. Known for her attention to detail and commitment to accuracy, she brings a valuable combination of academic knowledge and practical experience to her endeavors.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Junior Content Manager
Desquared
01.2024 - 08.2024
- Developed and managed content calendar to meet deadlines and engagement goals.
- Managed team of freelance writers, ensuring content was both high-quality and aligned with brand voice.
- Conducted research and collaborated with subject matter experts to develop accurate content.
- Assisted in creating and implementing user-friendly and SEO-driven content guidelines.
- Approved, reviewed and edited content flowing to website.
- Edited and proofread all written materials, maintaining a high standard of grammar and style consistency.
Content Creator
Cosmote Insurance
07.2023 - 01.2024
- Carefully reviewing a written document from company's contractors to identify and correct errors in spelling, grammar, punctuation, syntax, and formatting
- Consistently exploring innovative strategies and ideas to enhance the online presence of the product's blog
- Operating within SEO guidelines to amplify the blog's organic traffic and engagement
- Skillfully orchestrating the translation of the app content from Greek to English, with a dedicated focus on user-friendly comprehension.
Rebranding Tester
Major Greek Bank
10.2023 - 12.2023
- Actively contributing to the organization and management of User Acceptance Testing (UAT), specifically in the execution of test cases
- Providing stakeholders with daily progress updates.
Data Entry Agent
BOX, Online Delivery Platform
09.2021 - 01.2024
- Accurately inputting a diverse range of data into the platform, ensuring that store menus are comprehensive, current, and error-free
- Conducting routine quality checks on data entries, identifying and promptly rectifying any discrepancies or inaccuracies to maintain data integrity
- Working closely with the Sales Department to validate sources of data, ensuring a seamless coordination process to enhance customer satisfaction and overall operational efficiency.
Call Center Agent
Telecommunications Company in Cyprus
05.2021 - 08.2021
- Assisting customers in understanding the contract renewal process, terms, and available options
- Identifying opportunities to upsell additional services, upgrades, or promotional offers to enhance customer satisfaction and company revenue.
Volunteer Food Distributor
Municipal Social Services
06.2023 - 08.2024
- Collaborating with local organizations, supermarkets, or community centers to receive and distribute food supplies
- Sorting and packaging food items based on categories, ensuring proper handling and hygiene
- Actively participating in the distribution process, whether through organized events or delivery services.
Education
Bachelor of Science - Social Anthropology
Panteion University
Athens, Greece 04.2001 -
High School Diploma -
Zefyri’s High School
Athens, Greece 04.2001 -
Skills
Microsoft Excel
Microsoft PowerPoint
Languages
Greek
Native language
English
Advanced
C1
Certification
National and Kapodistrian University of Athens | Criminology An approach to Criminal Profiling
Timeline
Junior Content Manager
Desquared
01.2024 - 08.2024
Rebranding Tester
Major Greek Bank
10.2023 - 12.2023
Content Creator
Cosmote Insurance
07.2023 - 01.2024
National and Kapodistrian University of Athens | Criminology An approach to Criminal Profiling
07-2023
Volunteer Food Distributor
Municipal Social Services
06.2023 - 08.2024
IELTS, British Council | Grade: 7
02-2023
Data Entry Agent
BOX, Online Delivery Platform
09.2021 - 01.2024
Call Center Agent
Telecommunications Company in Cyprus
05.2021 - 08.2021
Michigan Lower , ECCE
05-2014
Bachelor of Science - Social Anthropology
Panteion University
04.2001 -
High School Diploma -
Zefyri’s High School
04.2001 -
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