Eleni Karampataki

• Customer Relationship Management (CRM)- Complaint & Problems Resolution
• Orders via phone, email and assigned sales representatives
• Account Management and Project Coordination
• Supply Chain Management
• Assisted in Customer Billing & Invoicing

• Μulti-line phone system
• Scheduled, coordinated and confirmed business meetings, appointments and trips
• Completed data entry and filing to keep records updated

• Customer service, fund management, coordination with suppliers
• Products costing, pricing and invoicing entry
• Trained, onboarded new employees and managing the daily work schedule

[Workshop with the purpose to integrate vulnerable groups into the labour market]

• Development and recognition of staff skills
• Discussion to deal with everyday work problems with the goal of efficient work
• Updated records and prepared reports to outline program actions in cooperation with the psychiatrist of the workshop

• Provided information on products/services for various brands
• Recorded statistical data of shoppers and generated reports