Eleni Loulo
Cabin Crew
Ioannina
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Sales Associate
Hall Of Brands
Ioannina
12.2021 - Current
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Cashier Manager
Homu Sushi Bar
Ioannina
05.2021 - 09.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Analyzed data and profit and loss statements to compose store budget.
Head Waitress
Kafeoini
Ioannina
06.2020 - 09.2020
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
Restaurant Waitress
Helios Restaurant
Rhodes
05.2019 - 10.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Customer Service Associate
Mitsis Hotel Faliraki
Rhodes
08.2018 - 11.2018
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Resolved concerns with products or services to help with retention and drive sales.
- Informed customers about special promotions and provided detailed information for various products.
- Increased efficiency and team productivity by promoting operational best practices.
- Communicated professionally with colleagues, freelancers and clients.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Education
High School Zosimaia
Ioannina 09.2014 - 06.2017
Bachelor Of Tourism Studies - Hospitality And Tourism Management
School of Tourism Management
Rhodes 09.2019 - 06.2022
Skills
Merchandising understanding
Timeline
Sales Associate
Hall Of Brands
12.2021 - Current
Cashier Manager
Homu Sushi Bar
05.2021 - 09.2021
Head Waitress
Kafeoini
06.2020 - 09.2020
Bachelor Of Tourism Studies - Hospitality And Tourism Management
School of Tourism Management
09.2019 - 06.2022
Restaurant Waitress
Helios Restaurant
05.2019 - 10.2019
Customer Service Associate
Mitsis Hotel Faliraki
08.2018 - 11.2018
High School Zosimaia
09.2014 - 06.2017