Overview
Work History
Education
Skills
Timeline
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Eleni Loulo

Cabin Crew
Ioannina

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Sales Associate

Hall Of Brands
Ioannina
12.2021 - Current
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.

Cashier Manager

Homu Sushi Bar
Ioannina
05.2021 - 09.2021
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Analyzed data and profit and loss statements to compose store budget.

Head Waitress

Kafeoini
Ioannina
06.2020 - 09.2020
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.

Restaurant Waitress

Helios Restaurant
Rhodes
05.2019 - 10.2019
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.

Customer Service Associate

Mitsis Hotel Faliraki
Rhodes
08.2018 - 11.2018
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Informed customers about special promotions and provided detailed information for various products.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Communicated professionally with colleagues, freelancers and clients.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Education

High School Zosimaia
Ioannina
09.2014 - 06.2017

Bachelor Of Tourism Studies - Hospitality And Tourism Management

School of Tourism Management
Rhodes
09.2019 - 06.2022

Skills

    Merchandising understanding

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Timeline

Sales Associate

Hall Of Brands
12.2021 - Current

Cashier Manager

Homu Sushi Bar
05.2021 - 09.2021

Head Waitress

Kafeoini
06.2020 - 09.2020

Bachelor Of Tourism Studies - Hospitality And Tourism Management

School of Tourism Management
09.2019 - 06.2022

Restaurant Waitress

Helios Restaurant
05.2019 - 10.2019

Customer Service Associate

Mitsis Hotel Faliraki
08.2018 - 11.2018

High School Zosimaia
09.2014 - 06.2017

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Eleni LouloCabin Crew