Eleni Mastora
Junior IT Cyber Security
Athens,I
Summary
Enthusiastic iT polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Wiliness and appetite to learn more about the job!
Overview
3
3
years of professional experience
3
3
Languages
Work History
IT Technician
BFS Group
01.2023 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Enhanced system performance by troubleshooting hardware and software issues.
- Developed comprehensive documentation for IT systems and procedures, facilitating knowledge transfer and process standardization.
- Diagnosed and troubleshot hardware, software and network issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
General Office Worker
BFS Group
01.2022 - 01.2023
- Improved overall Excel comprehension with targeted exercises and real-world examples.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
Social Worker
Hospital "Georgios Gennimatas"
06.2021 - 12.2021
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Education
Certification - Junior Cyber Security Analyst
Cisco Networking Academy
Athens, Greece 04.2001 -
Diploma - Vellum International Diploma in IT
Vellum Global Educational Services
Athens, Greece 04.2001 -
Bachelor of Science - Social Work
Hellenic Mediterranean University - HMU
Heraklion, Greece 04.2001 -
Skills
Hardware Installation
Timeline
IT Technician
BFS Group
01.2023 - Current
General Office Worker
BFS Group
01.2022 - 01.2023
Social Worker
Hospital "Georgios Gennimatas"
06.2021 - 12.2021
Certification - Junior Cyber Security Analyst
Cisco Networking Academy
04.2001 -
Diploma - Vellum International Diploma in IT
Vellum Global Educational Services
04.2001 -
Bachelor of Science - Social Work
Hellenic Mediterranean University - HMU
04.2001 -
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