Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Projects
Volunteer Experience
Languages
Timeline
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Emanuel Papadopoulos

Montreal

Summary

Area Manager with extensive experience in operations management at Amazon Logistics, recognized for driving process improvements that resulted in a 13% reduction in defects. Skilled in team coaching and utilizing performance metrics to enhance operational efficiency. Committed to fostering a culture of excellence and ensuring safety compliance across all levels.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Area Manager (L4)

Amazon Logistics
Laval
07.2023 - 04.2025
  • Managed pre-shift planning and post-shift reports to ensure smooth operations.
  • Conducted Gemba walks to identify process improvement opportunities.
  • Coordinated cross-functional teams to maintain workflow efficiency and meet KPIs.
  • Developed and executed strategic solutions to address bottlenecks and operational challenges.
  • Provided coaching and performance feedback to associates, fostering a culture of excellence.
  • Ensured safety compliance and process adherence throughout the site.
  • Researched and implemented a mechanism to lower the site's FPY DPMO, with a 13% improvement.
  • Lead a project to improve site's PROBLEM SOLVE RESOLVE BY SLA raising the rate from an average of 40% to an average of 80%.
  • Promoted a culture of sustainability as the site's POC and worked on mechanisms to improve site's Waste Diversion Rate.

Process Assistant (Lv3)

Amazon Logistics
Laval
02.2021 - 07.2023
  • Part of the original team that launched DXT4, the first delivery station in Quebec.
  • Trained managers and other PAs for the subsequent delivery station openings in the province.
  • Implemented an effective process for the picking and staging of parcels, compliant with COVID-19 measures for social distancing, achieving a site proxemics rate of 90-95%.
  • Led and engaged stand-up meetings with Associates at the start of shifts.
  • Ensured successful shift performance through tracking, reporting, and feedback on associate performance.
  • Engaged in problem-solving using available tools and deep diving to find root causes of issues.
  • Monitored and managed workflow using metrics to meet daily targets.
  • Supported Pre-shift planning, End of Shift reports, bridging, and Gemba walks.

FC Associate I

Amazon Warehouse
Lachine
10.2020 - 02.2021
  • Picked, packed, and prepared products for shipping.
  • As a Waterspider, ensured all stations and co-associates were stocked for optimal performance.
  • Worked at a rapid pace to meet tight deadlines.
  • Maintained perfect attendance and punctuality.
  • Ensured that all items to be shipped were undamaged and met Amazon’s quality standards.

Education

High School Diploma -

School of Intercultural Education
Athens, Greece

Skills

  • Operations management
  • Process improvement (Kaizen, Lean)
  • Performance metrics
  • Labor Planning & Scheduling
  • Warehouse Management
  • Standard Operating Procedures (SOPs)
  • Root Cause Analysis (RCA)
  • KPI Management & Dashboards
  • Safety Incident Reporting
  • Onboarding and Training

Certification

  • TDR-Trailer Dock Release
  • CPR and First Aid Training
  • Lean Six Sigma – Green Belt
  • OSHA (Occupational Safety and Health Administration)

Hobbies and Interests

Mixology, Sociology, Stand-up Comedy, Concerts

Projects

Barhoppers – Tour Agency (2014 – 2015): Founded a tour agency that organized bar crawls for tourists in Athens, Greece., Evented.gr – Event Planning and Advertising (2012 – 2014): Co-created and managed a website where users could discover events happening in Athens, Greece.

Volunteer Experience

  • Food Distribution, KRNYH (Kos Refugees Need Your Help), Kos, Greece, 2016, Helped distribute food to refugees arriving in Kos from the war in Syria.
  • Disaster and Humanitarian Relief, Red Cross, Athens, Greece, 1999, Volunteered at the Red Cross and Greek Army joint effort to distribute food and clothing to areas affected by the 1999 earthquake disaster.

Languages

Greek
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Italian
Intermediate (B1)
B1
Swedish
Beginner
A1
Spanish
Beginner (A1)
A1

Timeline

Area Manager (L4)

Amazon Logistics
07.2023 - 04.2025

Process Assistant (Lv3)

Amazon Logistics
02.2021 - 07.2023

FC Associate I

Amazon Warehouse
10.2020 - 02.2021

High School Diploma -

School of Intercultural Education

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