Emmanouil Tsistrakis
Ilion
Summary
A motivated Tourism Management graduate with hands-on experience in hospitality operations, customer service, and tour planning. Proficient in handling reservations, sales, and guest services, with a strong command of Microsoft Office tools. Dedicated to delivering exceptional guest experiences in the luxury hospitality industry.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Hotel Night Auditor
Domes Miramare, Luxury Collection
Corfu, Ionian Islands
04.2025 - 10.2025
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Collaborated with daytime staff to communicate relevant information about guest needs, preferences, and reservations for seamless service transitions between shifts.
Hotel Night Auditor
Domes of Corfu, Autograph Collection
Corfu, Ionian islands
04.2025 - 04.2025
- Supported overall hotel operations by performing ad-hoc administrative tasks during slower periods on the night shift.
- Trained new staff members in customer service techniques and hotel operations.
Hotel Night Auditor
Domes Novos Santorini, Autograph Collection
Santorini , Cyclades
10.2024 - 10.2024
- Oversaw night-time operations, guest check-ins/outs, and audit processes
Hotel Night Auditor
Domes Miramare, Luxury Collection
Corfu, Ionian Islands
04.2024 - 10.2024
- Handled late-hour guest inquiries and administrative tasks, ensuring seamless overnight operations
Groom – Front Desk Employee
Domes of Corfu, Autograph Collection
Athens , Attica
03.2023 - 10.2023
- Assisted with guest arrivals, luggage handling, and front desk services, maintaining high guest satisfaction
Intern – Tour Operations
ANK Hellas EPE (Tour Operator)
06.2022 - 10.2022
- Managed reservations, sales, and creation of customized travel itineraries for group and F.I.T clients
Education
BSc - Tourism Management
02.2016 - 12.2022
GPA: 5.92
High School - undefined
09.2012 - 06.2015
GPA: 13.9
Skills
Opera PMS
Personal Information
- Date of Birth: 05/02/97
- Nationality: Greek
- Driving License: Yes
- Marital Status: Single
Certification
ESB Level 1 Certificate (B2) in English
Timeline
Hotel Night Auditor - Domes Miramare, Luxury Collection
04.2025 - 10.2025
Hotel Night Auditor - Domes of Corfu, Autograph Collection
04.2025 - 04.2025
Hotel Night Auditor - Domes Novos Santorini, Autograph Collection
10.2024 - 10.2024
Hotel Night Auditor - Domes Miramare, Luxury Collection
04.2024 - 10.2024
Groom – Front Desk Employee - Domes of Corfu, Autograph Collection
03.2023 - 10.2023
Intern – Tour Operations - ANK Hellas EPE (Tour Operator)
06.2022 - 10.2022
University of West Attica - BSc, Tourism Management
02.2016 - 12.2022
High School - High School,
09.2012 - 06.2015