erika galambosi
Lindos
Summary
Accomplished professional with a strong background in relationship development and customer engagement strategies at Kapatanakis VB. Expertise in issue resolution and team leadership, leading to significant improvements in operational efficiency and guest experiences. Dedicated to ensuring satisfaction through effective communication and management of support services.
Overview
2026
2026
years of professional experience
Work History
Animation and Guest Relationship Manager
Kapatanakis VB
2022 - Current
Responsible of the team the all day sport,kids activities and night shows.
Responsible of complainings,deal with the guest request and make sure them for satisfied holidays through nice conversations.
Operator
People Work Service Netherlands
2019 - 2022
Designed daily time schedules to maximize worker efficiency.
Facilitated resolution of language issues to support effective teamwork.
Managed coordination of daily tasks, resulting in improved operational flow.
Assistant Sales Manager
Gallery68 Toronto Canada
2001 - 2005
Responsible of the team the all day sport,kids activities and night shows.
Responsible of complainings,deal with the guest request and make sure them for satisfied holidays through nice conversations.
English Teacher Classroom Assistant
St.Malacys Boys School Dublin
2014 - 2018
Supported classroom activities in primary school as a classroom assistant. Prepared lessons and materials for effective student engagement. Led students through daily tasks, ensuring comprehension and participation.
Education
Ph.D. - Interior Design
IELFS Milan
MilanoBachelor of Arts - Art History, Visual Culture,fine Art Painting
National College of Art And Design
Dublin 06.2018
Associate of Arts - Art Portfolio, Communication
Killerster Further Education
Dublin 05.2014
Skills
- Relationship development
- Customer engagement strategies
- Verbal and written communication
- Support services management
- Team leadership skills
- Product insights and recommendations
- Issue resolution expertise
- Relationship management
Timeline
Animation and Guest Relationship Manager
Kapatanakis VB
2022 - Current
Operator
People Work Service Netherlands
2019 - 2022
Assistant Sales Manager
Gallery68 Toronto Canada
2001 - 2005
English Teacher Classroom Assistant
St.Malacys Boys School Dublin
2014 - 2018
Ph.D. - Interior Design
IELFS Milan
Bachelor of Arts - Art History, Visual Culture,fine Art Painting
National College of Art And Design
Associate of Arts - Art Portfolio, Communication
Killerster Further Education