Summary
Overview
Work History
Education
Skills
Timeline
Generic
erika galambosi

erika galambosi

Lindos

Summary

Accomplished professional with a strong background in relationship development and customer engagement strategies at Kapatanakis VB. Expertise in issue resolution and team leadership, leading to significant improvements in operational efficiency and guest experiences. Dedicated to ensuring satisfaction through effective communication and management of support services.

Overview

2026
2026
years of professional experience

Work History

Animation and Guest Relationship Manager

Kapatanakis VB
2022 - Current

Responsible of the team the all day sport,kids activities and night shows.

Responsible of complainings,deal with the guest request and make sure them for satisfied holidays through nice conversations.

Operator

People Work Service Netherlands
2019 - 2022

Designed daily time schedules to maximize worker efficiency.

Facilitated resolution of language issues to support effective teamwork.

Managed coordination of daily tasks, resulting in improved operational flow.

Assistant Sales Manager

Gallery68 Toronto Canada
2001 - 2005

Responsible of the team the all day sport,kids activities and night shows.

Responsible of complainings,deal with the guest request and make sure them for satisfied holidays through nice conversations.

English Teacher Classroom Assistant

St.Malacys Boys School Dublin
2014 - 2018

Supported classroom activities in primary school as a classroom assistant. Prepared lessons and materials for effective student engagement. Led students through daily tasks, ensuring comprehension and participation.

Education

Ph.D. - Interior Design

IELFS Milan
Milano

Bachelor of Arts - Art History, Visual Culture,fine Art Painting

National College of Art And Design
Dublin
06.2018

Associate of Arts - Art Portfolio, Communication

Killerster Further Education
Dublin
05.2014

Skills

  • Relationship development
  • Customer engagement strategies
  • Verbal and written communication
  • Support services management
  • Team leadership skills
  • Product insights and recommendations
  • Issue resolution expertise
  • Relationship management

Timeline

Animation and Guest Relationship Manager

Kapatanakis VB
2022 - Current

Operator

People Work Service Netherlands
2019 - 2022

Assistant Sales Manager

Gallery68 Toronto Canada
2001 - 2005

English Teacher Classroom Assistant

St.Malacys Boys School Dublin
2014 - 2018

Ph.D. - Interior Design

IELFS Milan

Bachelor of Arts - Art History, Visual Culture,fine Art Painting

National College of Art And Design

Associate of Arts - Art Portfolio, Communication

Killerster Further Education
erika galambosi